Professor Helen Margetts
Helen Margetts is the Director of the OII, and Professor of Society and the Internet. She is a political scientist specialising in digital era governance and politics, investigating political behaviour, digital government and government-citizen interactions in the age of the internet, social media and big data. She has published over a hundred books, articles and major research reports in this area, including Political Turbulence: How Social Media Shape Collective Action (with Peter John, scott Hale and Taha Yasseri, 2015); Paradoxes of Modernization (with Perri 6 and Christopher Hood, 2010); Digital Era Governance (with Patrick Dunleavy, 2006); and The Tools of Government in the Digital Age (with Christopher Hood, 2007). In 2003 she and Patrick Dunleavy won the 'Political Scientists Making a Difference' award from the UK Political Studies Association, in part for a series of policy reports on Government on the Internet for the UK National Audit Office (1999, 2002 and 2007), and she continues working to maximise the policy impact of her research. She sits on the Digital Advisory Board of the UK Government Digital Service and the World Economic Forum Global Agenda Council on the Future of Government. She is editor-in-chief of the journal Policy and Internet. She is a fellow of the Academy of Social Sciences. From 2011- 2014 she held the ESRC professorial fellowship 'The Internet, Political Science and Public policy: Re-examining Collective Action, Governance and Citizen-Governance Interactions in the Digital Era'.
Professor Margetts joined the OII in 2004 from University College London where she was a Professor in Political Science and Director of the School of Public Policy. She began her career as a computer programmer and systems analyst with Rank Xerox after receiving her BSc in mathematics from the University of Bristol. She returned to studies at the London School of Economics and Political Science in 1989, completing an MSc in Politics and Public Policy in 1990 and a PhD in Government in 1996. She worked as a researcher at LSE from 1991 to 1994 and a lecturer at Birkbeck College, University of London from 1994 to 1999.
Areas of Interest for Doctoral Supervision
Big data, government, public management, public policy, collective action, political participation, democracy, political science
e-government, government information technology and large-scale IT contracts, public management reform, tools of public policy, collective action, political participation, alternative electoral systems, social science experiments, webmetrics
Positions held at the OII
- Director, October 2011 -
- Professor of Society and the Internet, October 2004 -
- Director of Graduate Studies, October 2009 - August 2010
- Director of Research, October 2004 - September 2009
April 2015 -
This site collects elections research at the OII. We are interested in exploring the extent to which data from the social web can be used to predict interesting social and political phenomena, especially elections.
October 2006 -
Oxford eXperimental Laboratory is undertaking laboratory-based experiments (eg information-seeking tasks) on networked computers in two disciplines: Economics (interactive decision making) and Political Science (evaluating government information online).
January 2003 -
Research on access, use and attitudes to the Internet in Britain based on biennial surveys covering (for example) digital and social inclusion and exclusion, social networking, safety and privacy concerns, Internet regulation, and behaviour.
October 1999 -
Research dedicated to improving knowledge and understanding of e-government and the impact of web-based technologies on government.
May - September 2012
"InteractiveVis" aims to support easy creation of interactive visualisations for geospatial and network data by researchers: it will survey existing solutions, build currently missing features, and smooth over incompatibilities between existing libraries.
February 2012 - February 2014
This project aims to enhance JISC's UK Web Domain archive, a 30 TB archive of the .uk country-code top level domain collected from 1996 to 2010. It will extract link graphs from the data and disseminate social science research using the collection.
January - December 2012
Where do political and policy-oriented mobilizations (such as e-petitions or organized protests) start and how are they sustained? What affects the propensity of people to join a mobilization, and hence, the mobilization's success?
April 2011 - September 2014
This research programme aims to assess where political science understanding, knowledge and theory should be re-examined and developed in light of widespread use of the Internet, and to develop methodologies to study online behaviour.
September 2008 - March 2009
A value for money study for the National Audit Office (NAO) looking at information exchange between the Department for Work and Pensions (DWP) and its benefit customers.
December 2004 - December 2007
Investigating the legal, organisational, technological and other barriers to expanding effective eGovernment services using the Internet and to define possible solutions at a European level to overcome such obstacles.
October 2004 - December 2006
This research applied a multidisciplinary approach to developing a methodology for evaluating the web structure and 'health' of e-government, and investigating design mechanisms for fundraising on the Internet (including determinants of giving behaviour).
- Yasseri, T., Hale, S., and Margetts, H. (2013) Modeling the Rise in Internet-based Petitions. Submitted.
- Margetts, H., and Dunleavy, P. (2013) The second wave of digital-era governance: a quasi-paradigm for government on the Web. Phil. Trans. R. Soc. A 371 (1987).
- Margetts, H.Z., John, P., Hale, S.A., and Reissfelder, S. (2013) Leadership without Leaders? Starters and Followers in Online Collective Action. Political Studies.
- Hale, S.A., Margetts, H., and Yasseri, T. (2013) Petition growth and success rates on the UK No. 10 Downing Street website. Proceedings of the 5th Annual ACM Web Science Conference, WebSci'13, Paris, France, pp. 132-138.
- Margetts, H. (2011) The Internet and Transparency. The Political Quarterly 82 (4) 518–521.
- Margetts, H. (2011) Experiments for Public Management Research. Public Management Review 13 (2) 189-208.
- Margetts, H., John, P., Escher, T. and Reissfelder, S. (2011) Social Information and Political Participation on the Internet: an Experiment. European Political Science Review 3: 321-344.
- Margetts, H. (2009) The Internet and Public Policy. Policy and Internet 1 (1).
- John, P. and Margetts, H. (2009) The Latent Support for the Extreme Right in British Politics. West European Politics, 32 (3): 496-513.
- Eynon, R. and Margetts, H. (2008) Organisational Solutions for Overcoming Barriers to eGovernment. European Journal of ePractice 1: 1-13.
- Dunleavy, P., Margetts, H., Bastow, S. and Tinkler, J. (2008) Australian e-Government in Comparative Perspective. Australian Journal of Political Science 43 (1): 13-26.
- Margetts, H. (2006) E-Government in Britain—A Decade On. Parliamentary Affairs 59 (2) 250-265.
- Dunleavy, P., Margetts, H., Bastow, S. and Tinkler, J. (2006) New Public Management Is Dead--Long Live Digital-Era Governance. Journal of Public Administration Research and Theory 16 (3) 467-494.
- Margetts, H. (2005) Smartening up to risk in electronic government. Information Polity 10 (1-2) 81-94.
- Dunleavy, P. and Margetts, H. (2005) The Impact of UK Electoral Systems. Parliamentary Affairs 58 (4) 854-870.
- John, P. and Margetts, H. (2003) Policy punctuations in the UK: fluctuations and equilibria in central government expenditure since 1951. Public Administration 81 (3) 411-432.
- Dunleavy, P. and Margetts, H. (2002) Mixed electoral systems in Britain and the Jenkins Commission on electoral reform. The British Journal of Politics and International Relations 2002 (1) 12-38.
- Dunleavy, P. and Margetts, H. (2001) From Majoritarian to Pluralist Democracy? Journal of Theoretical Politics 13 (3) 295-319.
- Abrar, S., Lovenduski, J. and Margetts, H. (2000) Feminist Ideas and Domestic Violence Policy Change. Political Studies 48 (2) 239-262.
- Goetz, K.H. and Margetts, H. (1999) The Solitary Center: the Core Executive in Central and Eastern Europe. Governance 12 (4) 425-453.
- Dowding, K., Dunleavy, P., King, D., Margetts, H. and Rydin, Y. (1999) Regime Politics in London Local Government. Urban Affairs Review 34 (4).
- Abrar, S., Lovenduski, J. and Margetts, H. (1998) Sexing London: The Gender Mix of Urban Policy Actors. International Political Science Review 19 (2) 147-171.
- Margetts, H. (1997) The 1997 British general election: New labour, new Britain? West European Politics 20 (4) 181-191.
- Dunleavy, P. and Margetts, H. (1997) The Electoral System. Parliamentary Affairs 50: 733-749.
- Margetts, H. (1996) Public Management Change and Sex Equality within the State. Parliamentary Affairs 49: 130-142.
- Dowding, K., Dunleavy, P., King, D. and Margetts, H. (1995) Rational Choice and Community Power Structures. Political Studies 43 (2) 265-277.
- Margetts, H. (1995) The Automated State. Public Policy and Administration 10 (2) 88-103.
- Dunleavy, P. and Margetts, H. (1995) Understanding the Dynamics of Electoral Reform. International Political Science Review 16 (1) 9-29.
- Dunleavy, P., Margetts, H. and Weir, S. (1992) How Britain would have voted under Alternative Electoral Systems in 1992. Parliamentary Affairs 45 (4) 640-655.
- Margetts, H., John, P., Hale, S., and Yasseri, T. (2015) Political Turbulence: How Social Media Shape Collective Action. Princeton University Press.
- Margetts, H., 6, P. and Hood, C. (2010) Paradoxes of Modernization. Unintended Consequences of Public Policy Reform. Oxford: Oxford University Press.
- Dunleavy, P., Margetts, H., Bastow, S. and Tinkler, J. (2008) Digital Era Governance: IT Corporations, the State and e-Government. Oxford: Oxford University Press.
- Hood, C. and Margetts, H. (2007) The Tools of Government in the Digital Age. Palgrave Macmillan.
- Margetts, H. (1999) Information Technology in Government: Britain and America. London: Routledge.
- Margetts, H., Hale, S. A., and Yasseri, T. (2014) Big Data and Collective Action. In M.Graham and W.H.Dutton (eds) Society and the Internet: How information and social networks are changing our lives. Oxford: Oxford University Press.
- Margetts, H. (2010) Modernization Dreams and Public Policy Reform. In: H.Margetts, P.6 and C.Hood (Eds) Paradoxes of Modernization. Unintended Consequences of Public Policy Reform. Oxford: Oxford University Press, pp. 17-43.
- Hood, C. and Margetts, H. (2010) Cyber-bureaucracy: If It Is So Central to Public Administration, Why Is It So Ghetto-ized? In J.Pierre and P.W.Ingraham (eds) Comparative Administrative Change and Reform: Lesson Learned. McGill-Queen's University Press. ISBN 978-0-7735-3659-3.
- Margetts, H. (2010) The Internet and Political Science. In: C.Hay (ed.) New Directions in Political Science. Palgrave Macmillan, pp. 65-87.
- Margetts, H. (2010) Information Exchange between Government and Citizens. In: V.Uberoi, A.Coutts, I.Maclean and D.Halpern (eds) Options for Britain II: Cross Cutting Policy Issues - Changes and Challenges. London: Wiley, Blackwell.
- Stoker, G. and Margetts, H. (2010) The Experimental Method: Prospects for Laboratory and Field Studies. In: D.Marsh and G.Stoker (eds) Theories and Methods in Political Science [3rd edn]. Palgrave Macmillan.
- Margetts, H. and Partington, M. (2010) Developments in E-government. In: M.Adler (ed.) Administrative Justice in Context. Oxford: Hart Publishing, pp. 47-72.
- Margetts, H. (2009) Public Management Change and e-government: the emergence of Digital Era Governance. In: A.Chadwick and P.Howard (eds) Handbook of Internet Politics. London: Routledge, pp. 114-128.
- Margetts, H. (2003) Electronic Government: A Revolution in Public Administration. In: G.Peters and J.Pierre (eds) Handbook of Public Administration. Sage.
- Hale, S.A., John, P., Margetts, H., and Yasseri, T. (2014) Investigating Political Participation and Social Information Using Big Data and a Natural Experiment. APSA 2014 Annual Meeting Paper.
- Margetts, H., John, P., Reissfelder, S., and Hale, S. (2012) Social Influence and Collective Action: Heterogeneous Personality Effects. Paper presented (2010-2011) at EUI, Florence; UoC, Barcelona; UoI, Chicago; and EGAP conference, World Bank, Washington DC.
- Margetts, H., John, P., Reissfelder, S. and Hale, S. (2011) Leadership without Leaders: Starters and Followers in Online Collective Action. Presented at ECPR conference, Reykavik, Iceland, August 2011.
- Margetts, H., John, P. and Escher, T. (2009) Can the internet overcome the logic of collective action? An experimental approach to investigating the impact of social pressure on political participation. Paper to the Political Studies Association Annual Conference, University of Manchester, 7-9 April 2009.
- Margetts, H., John, P. and Escher, T. (2009) Experiments for Web Science: Examining the Effect of the Internet on Collective Action. In: Proceedings of the WebSci'09: Society On-Line, 18-20 March 2009, Athens, Greece.
- Escher, T. and Margetts, H. (2007) Understanding Governments and Citizens On-line: Learning from E-commerce. 2007 Annual Meeting of the American Political Science Association (APSA), Chicago, IL.
- Petricek, V., Escher, T., Cox I.J. and Margetts, H. (2006) The Web Structure of E-Government - Developing a Methodology for Quantitative Evaluation. 15th International World Wide Web Conference, Edinburgh, UK.
- Escher, T., Margetts, H., Petricek, V. and Cox, I. (2006) Governing from the Centre? Comparing the Nodality of Digital Governments. 2006 Annual Meeting of the American Political Science Association.
- Dunleavy, P., Margetts, H., Bastow, S. and Tinkler, J. (2004) Government IT performance and the power of the IT industry: A cross-national analysis. Paper presented at the Annual American Political Science Association conference, Chicago, Panel 25-2 'Digital Policy Issues: Inequality, E-government', 4 September 2004.
- Dunleavy, P., Margetts, H., Bastow, S. and Tinkler, J. (2003) E-government and Policy Innovation in Seven Liberal Democracies. Presented at the Political Studies Association's Annual Conference, University of Leicester, 15-17 April 2003.
- Margetts, H., Dunleavy, P., Bastow, S. and Tinkler, J. (2003) Leaders and Followers: E-government, Policy Innovation and Policy Transfer in the European Union. Paper presented at the EUSA Conference, Nashville, TN, 27 March 2003.
- Margetts, H. and Eynon, R. (2007) Online job search in the EU: The potential of web 2.0. Presented at the workshop 'Fostering Innovation in eGovernment', Barcelona, 9 March 2007.
- Margetts, H. and Eynon, R. (2006) Oxford Internet Survey (OXIS) New directions, new questions. Presented at 'The Next Oxford Internet Survey (OxIS)', Oxford Internet Institute, University of Oxford, 24 November 2006.
- Margetts, H. and Eynon, R. (2006) Segmenting citizens: group based approaches to eGovernment. Presented at the workshop 'From Barriers to Benefits: Efficiency and Effectiveness of eGovernment', Helsinki, 22 November 2006.
- Dutton, W.H., Margetts, H. and Eynon, R. (2006) Barriers to eGovernment. Presented at the workshop 'Learning from Experience in eGovernment: Why Projects Fail and Why They Succeed', University of Oxford, 26 June 2006.
- Margetts, H. and Hicks, T. (2006) Barriers to eGovernment: A Case Study in 'Digital Citizen Rights' (DCR). Presented at the workshop 'Learning from Experience in eGovernment: Why Projects Fail and Why They Succeed', University of Oxford, 26 June 2006.
- Margetts, H. (2005) The structure of e-government. Conference of the Communications Research Network, Cambridge-MIT Institute, Cambridge, 29 June-1 July 2005.
- Margetts, H. and Eynon, R. (2005) Organisational Culture as a Barrier to e-Government. Presented at the 5th European Conference on eGovernment, Antwerp, 17 June 2005.
- Bright, J., Margetts, H., Hale, S. and Yasseri, T. (2014) The use of social media for research and analysis: a feasibility study. Report of research carried out by the Oxford Internet Institute on behalf of the Department for Work and Pensions. DWP ad hoc research report no. 13.
- Dunleavy, P., Margetts, H., Goldchluk, S., Khan, M.K., Tinkler, J., Towers, E. and Escher, T. (2009) Department for Work and Pensions. Communicating with Customers. Report by the Comptroller and Auditor General, HC 421 Session 2008-2009. London: The Stationery Office.
- Dunleavy, P., Margetts, H., Bastow, S., Escher, T., Pearce, O. and Tinkler, J. (2007) Government on the Internet. Report by the Comptroller and Auditor General, HC 529 Session 2006-2007, 13 July 2007. London: The Stationery Office.
- Dunleavy, P., Margetts, H., Bastow, S., Tinkler, J., Pearce, O. and Bartholomeou, P. (2006) Achieving innovation in central government organisations. London: The Stationery Office, HC 1447 Session 2005-2006, published 25 July 2006.
- Bartholomeou, P., Bastow, S., Dunleavy, P., Margetts, H., Pearce, O. and Tinkler, J. (2006) Report on Seven Focus Groups conducted for the Achieving innovation in central government organisations report. Published alongside Achieving innovation in central government organisations: HC 1447-I, Session 2005-2006.
- Dunleavy, P., Margetts, H., Bastow, S., Tinkler, J., Pearce, O. and Bartholomeou, P. (2006) Achieving innovation in central government organisations: Detailed research findings. Published alongside Achieving innovation in central government organisations: HC 1447-I, Session 2005-2006.
- Dunleavy, P., Margetts, H., Bastow, S., Tinkler, J., Pearce, O. and Bartholomeou, P. (2006) Summaries of innovations submitted for the Achieving innovation in central government organisations report. Published alongside Achieving innovation in central government organisations: HC 1447-I, Session 2005-2006.
- Margetts, H., Peter, J., Rowland, D. and Weir, S. (2006) The BNP: the roots of its appeal. Essex: Democratic Audit.
- Margetts, H., Eynon, R. and Hicks, T. (2006) Research into Barriers and Incentives for Businesses Filing Returns Online. Article to accompany NAO value for money report Filing VAT and Company Tax returns. The Stationary Office: London.
- Dunleavy, P., Margetts, H., Loughlin, M., Bastow, S., Tinkler, J., Pearce, O. and Bartholomeou, P. (2005) Citizen Redress: What citizens can do if things go wrong with public services. Report by the Comptroller and Auditor General, HC 21 Session 2004-2005, 9 March 2005.
- Bartholomeou, P., Campbell, R., Dunleavy, P., Margetts, H. and Tinkler, J. (2005) Report on Four Focus Groups conducted for the Citizen Redress NAO report. Published alongside Citizen Redress: What citizens can do if things go wrong with public services: HC 21 Session 2004-2005, 9 March 2005.
- Bartholomeou, P., Bishop, M., Margetts, H., Pearce, O., Tinkler, J. and Welham, S. (2005) Report on the 'Mystery Shopper' exercise conducted for the Citizen Redress NAO report. Published alongside Citizen Redress: What citizens can do if things go wrong with public services: HC 21 Session 2004-2005, 9 March 2005.
- Dunleavy, P., Margetts, H., Bastow, S., Bouçek, F. and Campbell, R. (2003) Difficult Forms: How government agencies interact with citizens. Report by the Comptroller and Auditor General, HC 1145 Session 2002-2003, 31 October 2003.
- Bastow, S., Boucek, F., Campbell, R., Dunleavy, P. and Margetts, H. (2003) Form Survey Questions. Published alongside Difficult Forms: How government agencies interact with citizens: HC 1145 Session 2002-2003, 31 October 2003.
- Bastow, S., Boucek, F., Campbell, R., Dunleavy, P. and Margetts, H. (2003) Report on Ten Focus Groups conducted for the 'Difficult Forms' NAO report. Published alongside Difficult Forms: How government agencies interact with citizens: HC 1145 Session 2002-2003, 31 October 2003.
- Margetts, H. and Yared, H. (2003) Incentivization of e-government. Article to accompany NAO report: 'Transforming the performance of HM Customs and Excise through Electronic Service Delivery'. London: The Stationery Office.
- Margetts, H. and Dunleavy, P. (2002) Cultural Barriers to E-Government. Academic article for the report: 'Better Public Services Through e-government'. London: National Audit Office, 2002, HC 704-III.
- Dunleavy, P. and Margetts, H. (2002) Government on the Web II. London: The Stationery Office, 2002, HC764.
- Dunleavy, P., Margetts, H., Bastow, S., Tinkler, J. and Yared, H. (2001) Policy Learning and Public Sector Information Technology: Contractual and E-Government Changes in the UK, Australia, and New Zealand. Paper presented at the Annual Conference of the American Political Science Association, Hilton Hotel, San Francisco, CA, 28 August - 1 September 2001.
- Margetts, H. (2001) The Cyber Party. Paper to workshop 'The Causes and Consequences of Organisational Innovation in European Political Parties' at European Consortium of Political Research (ECPR) Joint Sessions of Workshops, Grenoble, 6-11 April 2001.
- Dunleavy, P. and Margetts. H. (2000) The Advent of Digital Government: Public Bureaucracy and the State in the Internet Age. Paper presented at the Annual Conference of the American Political Science Association, Omni Shoreham Hotel, Washington, DC, 4 September 2000.
- Dunleavy, P., Margetts, H., Bastow, S. and Tinkler, J. (2000) The Advent of a Digital State and Government-Business Relations. Paper presented at the Annual Conference of the Political Science Association, London School of Economics and Political Science, London, UK, 10-13 April 2000.
- Bright, J, Margetts, H., Wang, N., and Hale, S. (2015) Explaining Usage Patterns in Open Government Data: The Case of Data.Gov.UK. Working Paper.
- Margetts, H., John, P., Reissfelder, S. and Hale, S. (2012) Applying Social Influence to Collective Action: Heterogeneous Personality Effects.
Courses taught at the OII
DPhil students supervised at the OII
Visibility in the Digital Age: Evaluating awareness and impact of disclosure on democratic participation in popularly initiated referendums
Digital Era Local Government in England: Service reform and the Internet, 1997-2014
Government-Citizen Relations on the Social Web: Canada and the United Kingdom, 2006-2013
Organisational Mechanisms in Peer Productions: The Case of Wikipedia
Examining Institutional Entrepreneurship at Early Moments: The Case of Mobile Health in England and Finland
Recorded: 1 June 2014 Duration: 00:21:52
Helen Margetts presents a paper that visualizes and models user data for all petitions created on the UK government petition platform over a three year period.
Recorded: 22 January 2014 Duration: 00:05:24
A tweet, Facebook like, or e-petition are tiny acts of political participation. But they can scale up into collective action and leave behind data that can transform political science, says Helen Margetts from the Oxford Internet Institute.
Recorded: 22 November 2013 Duration: 00:06:30
Helen Margetts is interviewed about her keynote presentation at the "Chances and Risks of Social Participation" conference (HIIG, Berlin).
Recorded: 21 September 2012 Duration: 01:00:14
Panellists discuss the opportunities and challenges posed by big data for research and public policy-making at the conference "IPP2012: Big Data: Big Challenges".
Recorded: 22 January 2010 Duration: 01:30:17
This public panel discussion focuses on the most appropriate ways of mapping and measuring cybercrime to inform legislative, research and policy debates. It highlights the findings of an all-day invited forum on the topic.
Recorded: 18 September 2009 Duration: 00:30:13
Are social media tools likely to prove effective in engaging any voters except those who are already interested in politics? Is their apparent 'democratisation' of traditional party structures to be believed?
Recorded: 18 September 2009 Duration: 00:32:54
Digital technology empowers us to find and share information as never before, but we do not always foresee the consequences of these new powers. Can the dangers of everlasting digital memory be avoided? Can we reintroduce our capacity to forget?
4 February 2016 Deutsche Welle
Helen Margetts is interviewed about 'Political Turbulence' the book she co-authored with OII researchers, on the effects of social media on collective action.
27 January 2016 BBC R4
Helen Margetts talks about the tiny acts of online political participation which feature in ‘Political turbulence’ a new book which she co-authored. Sometimes these acts can scale up to mobilise change but most fail. (54.25 on the clock)
21 January 2016 Times Higher Education
In his review of recently published 'Political Turbulence', by Helen Margetts and colleagues, Ivor Gabor says that organising and agitating online can be a powerful mover of change.
5 October 2015 BBC R4
OII Director Helen Margetts joined authors Jonathan Franzen and Gillian Tett on the Radio 4 flagship show to discuss issues raised in their new books.
11 November 2014 World Economic Forum
In a World Economic Forum blog following the recent meeting in Dubai, Helen Margetts’ is extensively quoted on governance and surveillance of the Internet.
12 December 2013 Eurozine
Eurozine, the cultural magazine, invited Helen Margetts to write about politics in the age of social media. In this long piece article, she discusses her work on political participation and the uncertain outcomes.
5 November 2013 Oxford Internet Institute
We are pleased to call for papers for the 2014 Internet, Politics, Politics conference, convened by the OII for the journal Policy and Internet, in collaboration with the ECPR Standing Group on Internet and Politics.
22 October 2013 The Guardian
Helen Margetts looks at the evidence for the popularly held view that open data is an unalloyed benefit. First, she says, we need more data about open data to make a judgement.
4 September 2013 BBC News, Politics
Nearly all e-petitions are doomed to become 'digital dust' say Helen Margetts and colleagues whose work on 'Big Data and Collective Action' is featured in an in-depth article on BBC News online.
25 July 2013 Folha de S.Paulo
Government should use social networking to understand claims says political scientist. Helen Margetts talks to Brazil’s influential daily paper about online political participation.
25 April 2012 Wired
In an article about the newly announced Digital Advisory Board of experts to advise and support the Government Digital Service, Board Member Helen Margetts said "we need to make sure that interacting with the government is easy to do".
25 April 2012 The Guardian
Helen Margetts is among experts drawn from industry, retail and academia who will advise and support Government on its digital by default delivery of public services as members of the Digital Advisory Board announced by the Cabinet Office.
25 April 2012 Computer Weekly
Computer Weekly report on the newly announced Digital Advisory Board, quotes Board member Helen Margetts. She talks of her plan to analyse the usage of gov.uk but says "the key challenge would be getting the rest of government on board."
25 April 2012 UK Cabinet Office
Helen Margetts, OII Director and leading expert on e-government and digital era governance, is a member of a new group of experts, announced by the Cabinet office, to support the Government in delivering high-quality public service online by default.
25 April 2012 UKauthorITy.com
The public sector technology news site notes that the membership of the new Digital Advisory Board includes, among other "well known figures in the e-government community," Professor Helen Margetts.
3 April 2012 University of Oxford
The Oxford Internet Institute has been awarded a grant of more than £40,000 to fund research into online political activism by Google. The year-long project will investigate which factors influence the success or failure online political mobilizations.
26 January 2012 Publicservice.co.uk
Helen Margetts tells the 'Digital by Default' conference that there is a general acceptance of the digital by default position: digital could make government "more tailored to citizens' needs, to their actual behaviour, to preferences".
26 January 2012 UK Parliament
The Commons Public Administration Select Committee (PASC) publishes its report on Government and IT that insists Government has still to address the challenges of "intelligent" procurement. Helen Margetts was an expert witness.
26 January 2012 UKAuthority.com
In a follow-up report into last summer's "recipe for rip-offs" investigation into government IT, the PASC warns that, despite good intentions, the government is not doing enough to prevent future project failures. Helen Margetts was an expert witness.
12 August 2011 Economic and Social Research Council (ESRC)
Helen Margetts says that riots have taken place before and after the advent of the Internet and social media. In a feature for the ESRC she discusses the implications of the methods of communication used by those involved in recent riots.
28 July 2011 BBC
The Public Administration Committee (PAC) finds that "current arrangements have led to a perverse situation in which governments have wasted an obscene amount of public money" on big government IT projects. Helen Margetts and Ian Brown gave evidence.
3 April 2011 The Atlantic
Helen Margetts is quoted in response to doubts about the role of the Internet in political participation at the recent Midwest Political Science Association session on "The Internet Generation: Engaged Citizens of Political Dropouts" .
23 March 2011 Oxford Internet Institute
Professor Helen Margetts is elected Academician of the Academy of Social Sciences.
11 March 2011 Government on The Web
Helen Margetts acts as an expert witness to the House of Commons Public Administration Committee, which is running an investigation entitled Good Governance: The effective use of Information Technology.
9 March 2011 The Guardian
Professor Helen Margetts acts as an expert witness to the House of Commons Public Adminstration Select Committee.
9 March 2011 Computer Weekly
Professor Helen Margetts acts as an expert witness to the House of Commons Public Adminstration Select Committee. Using evidence from the Government on the Web study she said that the UK Government IT is far worse than comparable countries.
1 March 2011 Economic and Social Research Council
Professor Helen Margetts is featured on the The Economic and Social Research Council (ESRC) website writing about the importance of the Internet to contemporary protest.
1 March 2011 Oxford Internet Institute
Professor Helen Margetts has been awarded an ESRC Professorial Fellowship for 'The Internet, Political Science and Public Policy: Re-examining Collective Action, Governance and Citizen-Government Interactions in the Digital Era'.
18 February 2009 Oxford Internet Institute
The OII, the Policy Studies Organization (PSO), and BEPress announce 'Policy and Internet', the first major peer-reviewed multi-disciplinary journal investigating the implications of the Internet and associated technologies for public policy
13 July 2007 Oxford Internet Institute
The UK National Audit Office publishes a report on the state of UK government on the Internet, based on research by Helen Margetts (OII) and Patrick Dunleavy (LSE)
13 July 2007 University of Oxford
A new report to parliament on whether the UK government's own websites are effective is published by the UK National Audit Office (NAO), written and researched by an OII-LSE team
8 March 2007 Oxford Internet Institute
Professor Helen Margetts comments on the House of Commons' vote for an entirely elected second chamber
22 April 2004 Oxford Internet Institute
Helen Margetts becomes the University of Oxford's Professor of Society and the Internet at the Oxford Internet Institute, also taking up a Professorial Fellowship in Mansfield College
Policy and Internet Blog on 11 May 2015 16:16PM
Digital data generated during election campaigns are a valuable - but underused - source of information for political parties, pollsters and political analysts alike. They contain signals of what political parties are doing, how they are being received, [...]
Policy and Internet Blog on 30 Jan 2014 11:23AM
The 2014 meeting of the World Economic Forum (WEF) aimed to develop the insights, initiatives and actions necessary to respond to the profound political, economic, social and technological forces that are transforming our lives, communities and [...]
Policy and Internet Blog on 4 Nov 2013 10:30AM
In a previous post, OII Director Helen Margetts outlined ways in which the environment in which public policy is made has entered a period of dramatic change; one in which 'big data' presents both promises and threats to policy-makers. Here she discusses [...]
Policy and Internet Blog on 28 Oct 2013 15:07PM
The environment in which public policy is made has entered a period of dramatic change; one in which 'big data' presents both promises and threats to policy-makers. Big data offers a chance for policy-making and implementation to be more citizen-focused, [...]
Policy and Internet Blog on 28 Feb 2013 10:20AM
OII Professor Helen Margetts discusses how the massive growth in Internet-mediated interactions creates a need for innovative methods to research online activity. Experimental laboratories -- where subjects participate in games or information-seeking [...]