Dr Anne-Marie Oostveen

Profile

Anne-Marie Oostveen came to the Oxford Internet Institute in April 2007 after she had been granted a 2-year Marie Curie Intra-European Fellowship (funded by the European Commission under its Sixth Framework Programme) to conduct her post-doctoral research on the topic of 'E-democracy technologies and the problem of public trust'.

Currently, Anne-Marie works as a research fellow on the Privacy Value Networks project. PVNets is a major three-year research project that will produce a strong empirical base for developing concepts of privacy across contexts and timeframes. Despite many studies there is still a lack of clarity of what privacy is and what it means to different stakeholders in different scenarios of use. The cost and benefit of collecting and storing data about individuals has not been properly examined, and the value of holding information about individuals for specific purposes is not understood. The goal of the Privacy Value Networks project is to develop and apply new methodologies for the study of privacy and to help government and business to understand the value of personal data, as well as the value and risks for other stakeholders. The project involves collaboration between the Oxford Internet Institute, the University of Bath, UCL and St Andrew's University.

Anne-Marie has held research positions at the Social Informatics Department at the University of Amsterdam, the Royal Netherlands Academy of Arts and Sciences in Amsterdam and the Rathenau Institute in The Hague. She studied Cultural Anthropology and Social Informatics at the University of Amsterdam. On 23 January 2007 she was awarded the degree of Doctor after successfully defending her PhD thesis prepared in the Faculty of Social and Behavioural Sciences, University of Amsterdam. The main focus of her PhD thesis 'Context Matters: A Social Informatics Perspective on the Design and Implications of Large-Scale e-Government Systems' is on the social and organizational conditions and (second-order) effects of deploying remote electronic voting technologies.

Anne-Marie is also co-founder and board member of the Dutch 'Wij vertrouwen stemcomputers niet' (We don't trust e-voting computers) foundation.

Research interests

social informatics, privacy, online activism, trust, electronic voting, e-democracy, e-government, user participation

Positions held at the OII

• Researcher, August 2012 -
• Research Officer, January - August 2012
• Research Fellow, April 2009 - December 2011
• Marie Curie Research Fellow, April 2007 - April 2009

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Research

Current projects

• FastPass: A Harmonized, Modular Reference System for all European Automatic Border Crossing Points

  January 2013 - December 2016

  Border control is a major challenge for security and mobility within the EU. FastPass will establish and demonstrate a harmonized, modular approach for Automated Border Control (ABC) gates.

• EINS: Network of Excellence in Internet Science

  December 2011 - May 2015

  EINS aims to strengthen scientific and technological excellence by developing an integrated and interdisciplinary scientific understanding of Internet networks and their co-evolution with society.

Past projects

• SESERV Consortium: Socio-Economic Services for European Research Projects

  September 2010 - September 2012

  The SESERV consortium aims to maximize research impact by raising awareness of socio-economic trends in the areas of incentives, accounting, Digital Europe, and risk management, and by addressing possible policy priorities within the research community.

• IMSK: Integrated Mobile Security Kit

  March 2009 - March 2013

  IMSK integrates information from legacy and novel sensor technologies into common operational picture where information is fused into intelligence, in a mobile system suitable for rapid deployment at venues which temporarily need enhanced security.

• Privacy Value Networks (PVNets)

  October 2008 - December 2011

  Privacy Value Networks (PVNets) is producing an empirical base for developing concepts of privacy across contexts and timeframes, addressing a current lack of clarity of what privacy is and what it means to stakeholders in different usage scenarios.

• eTRUST: e-democracy technologies and the problem of public trust

  April 2007 - April 2009

  Does e-democracy increase trust in government, and, if so, under what conditions? This work is based on case studies (involving observation / interviewing) of local and national e-democracy initiatives selected from England and the Netherlands.

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Publications

• Articles
• Chapters
• Conference papers
• Reports
• Theses

Articles

• Oostveen, A. (2011) Weight Loss Blogging. Interfaces 88 (the quarterly magazine of BCS Interaction Group), Autumn 2011, pp. 12-14.
• Oostveen, A. (2010) Outsourcing Democracy: Losing Control of e-Voting in the Netherlands. Policy and Internet 2 (4).
• Oostveen, A. (2010) Citizens and Activists: Analyzing the Reasons, Impact and Benefits of Civic Emails Directed at a Grassroots Campaign. Information, Communication & Society 13 (6) 793-819.
• Oostveen, A. and van den Besselaar, P. (2009) Users' experiences with e-voting: A comparative case study. International Journal of Electronic Governance (IJEG) [Special issue: Users and uses of electronic governance] 2 (4) 357-377.
• Oostveen, A. (2008) Book review: 'Dangerous Enthusiasms. E-government, Computer Failure and Information System Development'. By Robin Gauld and Shaun Goldfinch. Social Science Computer Review 26 (2).
• Oostveen, A. (2007) Burger te weinig betrokken bij ontwikkeling e-overheid [Citizens are not involved enough in e-government development]. In: Merk & Reputatie. Kennis voor Strategie en Communicatie 13 (1) 57-59.
• Oostveen, A. (2006) Column: U heeft gestemd. Of niet? [You have voted: or not?]. Instituut voor Publiek en Politiek (Dutch Centre for Civic Education). Nieuwsbrief Najaar, Autumn 2006, pp. 6-7.
• Oostveen, A. and van den Besselaar, P. (2005) Trust, Identity, and the Effects of Voting Technologies on Voting Behavior. Social Science Computer Review 23 (3) 304-311.
• Oostveen, A. and van den Besselaar, P. (2005) The Effects of Voting Technologies on Voting Behaviour: Issues of Trust and Social Identity. Social Science Computer Review 23: 304-311.
• Oostveen, A. and van den Besselaar, P. (2005) A Social Informatics Approach to Studying Remote Electronic Voting [in Romanian]. Revista de Informatica Sociala 4: 16-28.
• Oostveen, A. and van den Besselaar, P. (2004) Internet Voting Technologies and Civic Participation: The Users' Perspective. Javnost 11 (1) 61-78.
• Oostveen, A. (1998) Het informele jazzcircuit. Over het grote belang van kleine informele podia. Boekmancahier 37: 207-218.

Chapters

• Oostveen, A.-M., Meyer, E.T., and Pickering, B. (2013) User Involvement in Future Internet Projects. The Future Internet. Lecture Notes in Computer Science Volume 7858 (LNCS), pp. 310-322.
• Oostveen, A.M., Hjorth, I., Pickering, B., Boniface, M., Meyer, E.T., Cobo, C. and Schroeder, R. (2012) Cross-Disciplinary Lessons for the Future Internet. In F.Álvarez et al. (eds) Future Internet - From Technological Promises to Reality. FIA book 2012. Springer, Lecture Notes in Computer Science (LNCS) 7281, pp. 42-54.
• Oostveen, A. and van den Besselaar, P. (2006) Non-Technical Risks of Remote Electronic Voting. In: A.-V.Anttiroiko and M.Malkia (eds) The Encyclopedia of Digital Government (Idea Group Inc.), pp. 502-507.
• Oostveen, A. and van den Besselaar, P. (2005) User Involvement in Large-Scale eGovernment Projects: Finding an Effective Combination of Strategies and Methods. In: Folstad, A., Krogstie, J., Oppermann, R. and Svanaes, D. (eds) User Involvement in e-Government development projects (Rome), pp. 11-18.
• Oostveen, A. and van den Besselaar, P. (2004) From Small Scale to Large Scale User Participation: A Case Study of Participatory Design in E-government Systems. In: A.Clement, F.de Cindio, A.Oostveen, D.Schuler and P.van den Besselaar (eds) Artful Integration: Interweaving Media, Materials and Practices (Toronto), pp. 173-182.
• Oostveen, A. and van den Besselaar, P. (2004) Security as Belief. Users Perceptions on the Security of Electronic Voting Systems. In: A.Prosser and R.Krimmer (eds) Electronic Voting in Europe: Technology, Law, Politics and Society. Lecture Notes in Informatics, vol. P-47 (Gesellschaft fur Informatik: Bonn), pp. 73-82.
• van den Besselaar, P., Oostveen, A., De Cindio, F. and Ferrazzi, D. (2003) Experiments with E-Voting Technology: Experiences and Lessons. In: P.Cunningham et al. (eds) Building the Knowledge Economy: Issues, Applications, Case Studies. IOS Press.
• Oostveen, A. and van den Besselaar, P. (2001) Linking Databases and Linking Cultures: The Complexity of Concepts in International E-Government. In: B.Schmid, K.Stanoevska-Slabeva and V.Tschammer (eds) Towards the e-Society: e-Business, e-Commerce and e-Government. Boston: Kluwer Academic Publishers, pp. 765-774.

Conference papers

• Vasalou, M., Oostveen, A. and Joinson, A. (2012) A case study of non-adoption: the values of location tracking in the family. Computer Supported Cooperative Work (CSCW) 2012 Conference, Seattle, WA.
• Oostveen, A. (2011) The Internet as an Empowering Technology for Stigmatized Groups: A Case Study of Weight Loss Bloggers. Paper for the 25th BCS Conference on 'Health, Wealth & Happiness'. Human Computer Interaction (HCI2011), 4-8 July 2011, Newcastle.
• Vasalou, A., Gill, A., Mazanderani, F., Papoutsi, C., Oostveen, A. and Brostoff, S. (2010) The prototype of privacy: analyzing privacy discourse through its features. Peer-reviewed paper for the Privacy and Usability Methods (PUMP) workshop, British HCI 2010 conference, Dundee, 6 September 2010.
• Oostveen, A. (2009) From Compliments to Complaints: Analyzing Civic Emails Directed at a Grassroots Campaign. Paper for the 'Mediated Citizenship: Political Information and Participation in Europe' Conference, University of Leeds, 17-18 September 2009.
• Oostveen, A. (2009) Something Old, Something New: Understanding the Role of Old and New Media in a Grassroots Campaign. Paper for the panel 'Social Movements and Protest Participation. The role of New and Old Media'. 5th European Consortium for Political Research (ECPR) General Conference, Potsdam, 10-12 September 2009.
• Vasileiadou, E. and Oostveen, A. (2009) E-friends in e-research: What do socialising patterns in e-research teach us? Paper for the 4th International Conference on e-Social Science (NCeSS), Manchester, June 18th-20th, 2008.
• van den Besselaar, P. and Oostveen, A. (2005) Social Experiments with Electronic Voting Technology: A Discussion of the Social and Political Issues [in Korean]. E-voting and electronic democracy: present and the future, ICAT Conference 2005, Seoul, pp. 55-69.
• Oostveen, A. and van den Besselaar, P. (2004) Ask No Questions and Be Told No Lies: Security of Computer-Based Voting Systems, Users' Trust and Perceptions. EICAR 2004 Conference.
• Clement, A., de Cindio, F., Oostveen, A., Schuler, D. and van den Besselaar, P. (eds) (2004) Artful Integration: Interweaving Media, Materials and Practices. Participatory Design Conference 2004. Toronto, Canada. ACM 1-58113-851-2.

Reports

• Meyer, E., Oostveen, A., Schroeder, R., Boniface, M., Pickering, J.B., Walland, P., Stiller, B. and Waldburger, M. (2012) Final Report on Social Future Internet Coordination Activities. SESERV Deliverable D3.2, Socio-Economic Services for European Research Projects FP7-2010-ICT-258138-CSA.
• Kalogiros, C., Oostveen, A. and Pickering, J.B. (2012) Methodology for SESERV Year 2 Coordination Activities. SESERV Deliverable D1.5, Socio-Economic Services for European Research Projects FP7-2010-ICT-258138-CSA.
• Boniface, M., Pickering, B., Meyer, E., Cobo, C. and Oostveen, A. (2011) Initial SESERV Survey Results, Challenge 1 Projects: Socio-Economic Priorities. Report for the SESERV project.
• Oostveen, A., Meyer, E., Cobo, C., Hjorth, I., Reisdorf, B., Papoutsi, C., Power, L., Abdel-Sattar, N., Hale, S. and Waldburger, M. (2011) First Year Report on Scientific Workshop. SESERV Deliverable D1.2, Socio-Economic Services for European Research Projects FP7-2010-ICT-258138-CSA.
• Boniface, M., Pickering, B., Meyer, E., Cobo, C., Oostveen, A., Stiller, B. and Waldburger, M. (2011) First Report on Social Future Internet Coordination Activities. SESERV Deliverable D3.1, Socio-Economic Services for European Research Projects FP7-2010-ICT-258138-CSA.
• Oostveen, A. (2010) Student online disclosure case - survey results. Privacy Value Networks (PVN) Deliverable 1.16. Work Package 1.6 'Online self-disclosure and self-presentation'. TP/12/NS/P0502A.

Theses

• Oostveen, A. (2007) Context Matters. A Social Informatics Perspective on the Design and Implications of Large-Scale e-Government Systems. PhD Thesis. University of Amsterdam.

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Teaching

DPhil students supervised at the OII

Current students

• Chrysanthi Papoutsi

  Integration of Electronic Patient Records and Information Privacy in HIV Clinics

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Webcasts

• 

  Can e-Voting Increase Electoral Participation? Experiences and Policy Issues [100MB download]

  Recorded on: 17 March 2011 Duration: 00:16:06

  Anne-Marie Oostveen was an invited speaker at the workshop "Experiences and policy issues of e-voting and their implications for future elections of the European Parliament" for the Science Technology Options Assessment Panel (STOA). European Parliament.

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News

• Chips off the old block

  12 January 2013 The Economist

  An increasing range of child-tracking devices designed to protect children are being offered to parents.  But Anne-Marie Oostveen points out that accidents are more likely than assault and these devices won’t stop a child falling in a river.

• Paper Cuts: Paperless polling stations are unfashionable, but internet voting is on its way

  27 October 2012 The Economist

  Enthusiasm for electronic voting machines is waning although they are still useful in poorer places.  Internet voting however is becoming more widespread.  Anne-Marie-Oostveen comments on difficulties of verifying electronic tallies.

• French election leaves thousands of expats unable to vote

  15 June 2012 Exaro News

  The introduction of online voting for the French communities outside France has 'been a fiasco' beset by computer and administrative faults according to Exaro. Anne-Marie Oostveen, expert on electronic voting comments on the risks of fraud.

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Blog

• Don’t miss MuseumNext

  Anne-Marie Oostveen on 12 May 2013 22:30PM

  If you are in Amsterdam this week, don’t miss MuseumNext at the Beurs van Berlage. MuseumNext is Europe’s big conference on innovation and technology in museums. The aim is to provide a clear insight into how technology and media are shaping [...]

• New book chapter: User Involvement in Future Internet Projects

  Anne-Marie Oostveen on 24 Apr 2013 20:32PM

  We have a chapter in the FIA 2013 book to be published by Springer Lecture Notes in Computer Science (LNCS) next month [1]. In this chapter we address user involvement in the Future Internet community. We were interested to find out whether current FI [...]

• Dagstuhl Seminar on Insider Threats

  Anne-Marie Oostveen on 14 Dec 2012 01:39AM

  This week I attended a Dagstuhl Seminar on Organizational Processes for Supporting Sustainable Security. This seminar at Schloss Dagstuhl was the third in a series on ‘Insider Threats’.   The “insider threat” is cited in many [...]

• Electoral participation, e-voting and windscreen wipers.

  Anne-Marie Oostveen on 26 Mar 2011 02:31AM

  Last week I gave a statement about remote electronic voting at the European Parliament. The Scientific Technology Options Assessment (STOA) workshop, organised by the Fraunhofer Institute for Systems and Innovation Research (ISI), discussed the [...]

• Internet & Politics

  Anne-Marie Oostveen on 9 Mar 2009 13:08PM

  The European Consortium for Political Research (ECPR) has recently accepted the proposal of a standing group on “Internet & Politics”. This standing group aims to link researchers internationally to create a consolidated network and exchange for [...]

• Call for Papers

  Anne-Marie Oostveen on 13 Nov 2008 15:14PM

  If you are you doing interesting research on eGovernment issues you might want to consider submitting a paper to the International Journal of Electronic Government Research (IJEGR). As an editorial board member of this journal I have been asked to [...]

• Internet for Farmers

  Anne-Marie Oostveen on 6 Nov 2008 18:26PM

  I live in a small hamlet north of Oxford where there are no visible blemishes on the God-kissed landscape. The rolling hills, the chocolate box cottages, the fields full of sheep…it all seems perfect. But the breath-taking beauty of the landscape doesn’t [...]

• More RFID vulnerabilities

  Anne-Marie Oostveen on 8 Apr 2008 13:01PM

  Students from the Radboud University in the Netherlands and the Lausitz University of Applied Sciences in Germany have shown more vulnerabilities with RFID technology. In a previous post I mentioned the problems with the new ticket system with embedded [...]

• Call for Papers

  Anne-Marie Oostveen on 7 Apr 2008 12:52PM

  The yearly International Multidisciplinary Conference on e-Commerce and e-Government (ECOM & EGOV 2008) will be held once more in Poland (20-22 October). I have never actually attended the conference, but have been on the Programme Committee for many [...]

• Handicap of a head start?

  Anne-Marie Oostveen on 19 Mar 2008 14:40PM

  The Netherlands seems to be having some serious problems lately with ‘new’ technology. The troubles started in 2006 when the ‘We do not trust voting computers‘ foundation showed that the voting machines used in polling stations in the [...]