Dr Anne-Marie Oostveen

 Dr Anne-Marie Oostveen

Anne-Marie Oostveen has interests in social informatics, privacy aspects in relation to ICT, online activism, user participation as a practical form for (computer) system design, social aspects of e-government, e-democracy and electronic voting.

Email: anne-marie.oostveen@oii.ox.ac.uk

Tel: +44 (0)1865 287208


Anne-Marie Oostveen came to the Oxford Internet Institute in April 2007 after she had been granted a 2-year Marie Curie Intra-European Fellowship (funded by the European Commission under its Sixth Framework Programme) to conduct her post-doctoral research on the topic of 'E-democracy technologies and the problem of public trust'.

Currently, Anne-Marie is Principal Investigator on the FastPass project and Co-Chair on the EINS project. The FastPass project will establish and demonstrate a harmonized, modular approach for Automated Border Control (ABC) gates. Border control is a major challenge for security and mobility within the EU. Travellers request a minimum delay and a speedy border crossing, while Border Guards must fulfil their obligation to secure the EUs borders against illegal immigration and other threats. Fastpass will serve both demands at the same time to keep security at the highest level while increasing the speed and the comfort for all legitimate travellers at all border control points aiming at a minimum of privacy intrusion. FastPass is a Collaborative Project funded by the European Commission under its Seventh Framework Programme (FP7). Grant agreement no: 312583.

Within the EINS project Anne-Marie is co-chair and project coordinator of the 'Internet Privacy and Identity, Trust and Reputation Mechanisms – JRA5' working group. Aiming to become a reference point for the coordination of studies in legislation and technology addressing privacy, identity, online trust and reputation, JRA5 will draw together and further develop research on distributed social networks (such as Diaspora and Footlights), partial identities (PrimeLife), privacy-protective sensor networks (FRESNEL), privacy beliefs and behaviours (PVNets), online trust and reputation mechanisms. It will integrate research efforts, scientific concepts and methodologies from computer science, psychology, anthropology, sociology, political science, statistics, graph theory, behavioural economics and law, and will investigate trade-offs between anonymity and accountability, and how decentralized privacy-enhanced systems can protect against spam, offensive content and criminal activities, while at the same time creating reliable and trusted mechanisms for online interaction based on reputation systems. The basic goal of Internet Science for privacy and identity should be to find the right combination of autonomy (solving security and privacy issues a user cannot resolve) and user control, in a way that is comprehensible and likely to be accepted.

Anne-Marie has held research positions at the Social Informatics Department at the University of Amsterdam, the Royal Netherlands Academy of Arts and Sciences in Amsterdam and the Rathenau Institute in The Hague. She studied Cultural Anthropology and Social Informatics at the University of Amsterdam. On 23 January 2007 she was awarded the degree of Doctor after successfully defending her PhD thesis prepared in the Faculty of Social and Behavioural Sciences, University of Amsterdam. The main focus of her PhD thesis ‘Context Matters: A Social Informatics Perspective on the Design and Implications of Large-Scale e-Government Systems’ is on the social and organizational conditions and (second-order) effects of deploying remote electronic voting technologies.

Anne-Marie is also co-founder and board member of the Dutch 'Wij vertrouwen stemcomputers niet' (We don't trust e-voting computers) foundation.

Areas of Interest for Doctoral Supervision

Activism, democracy, digital divides, ethics, government, human-computer interaction, inequality, innovation, political participation, privacy, public policy, security, surveillance, trust

Research interests

social informatics, privacy, online activism, trust, electronic voting, e-democracy, e-government, user participation

Positions held at the OII

  • Research Fellow, June 2013 -
  • Researcher, August 2012 - June 2013
  • Research Officer, January - August 2012
  • Research Fellow, April 2009 - December 2011
  • Marie Curie Research Fellow, April 2007 - April 2009


Current projects

Past projects

  • EINS: Network of Excellence in Internet Science

    December 2011 - May 2015

    EINS aims to strengthen scientific and technological excellence by developing an integrated and interdisciplinary scientific understanding of Internet networks and their co-evolution with society.

  • SESERV Consortium: Socio-Economic Services for European Research Projects

    September 2010 - September 2012

    The SESERV consortium aims to maximize research impact by raising awareness of socio-economic trends in the areas of incentives, accounting, Digital Europe, and risk management, and by addressing possible policy priorities within the research community.

  • IMSK: Integrated Mobile Security Kit

    March 2009 - March 2013

    IMSK integrates information from legacy and novel sensor technologies into common operational picture where information is fused into intelligence, in a mobile system suitable for rapid deployment at venues which temporarily need enhanced security.

  • Privacy Value Networks (PVNets)

    October 2008 - December 2011

    Privacy Value Networks (PVNets) is producing an empirical base for developing concepts of privacy across contexts and timeframes, addressing a current lack of clarity of what privacy is and what it means to stakeholders in different usage scenarios.

  • eTRUST: e-democracy technologies and the problem of public trust

    April 2007 - April 2009

    Does e-democracy increase trust in government, and, if so, under what conditions? This work is based on case studies (involving observation / interviewing) of local and national e-democracy initiatives selected from England and the Netherlands.




Conference papers


  • Oostveen, A., P. Aalto, D. Dimitrova, M. Hendow, and P. Lehtonen (2015) Socio-ethical, legal, political, and privacy aspects (Version 2) FastPass Deliverable 2.5. FastPass - A harmonized, modular reference system for all European automated border crossing points, FP7-SEC-2012-1, 167 pp.
  • Grasemann, G., A. Oostveen and D. Dimotrova (2015) Concept for usability, acceptance and privacy (Version 2). FastPass Deliverable 2.4. FastPass - A harmonized, modular reference system for all European automated border crossing points, FP7-SEC-2012-1, 72 pp.
  • Oostveen, A., P. Aalto, D. Dimitrova, M. Hendow, A. Kraler, P. Lehtonen, and F. Zampagni (2014) Socio-ethical, legal, political, and privacy aspects (Version 1). FastPass Deliverable 2.3. FastPass - A harmonized, modular reference system for all European automated border crossing points, FP7-SEC-2012-1.
  • Kaufmann, M., E. Krempel, A. Oostveen, D. Dimitrova, and P. Tsormpatzoudi (2014) Concept for usability, acceptance and privacy (Version 1). FastPass Deliverable 2.2. FastPass - A harmonized, modular reference system for all European automated border crossing points, FP7-SEC-2012-1.
  • Jokela, M., L.Aho, D. Dimitrova, L. Salmela, M. Hendow, A. Cibea, A. Kraler, Y. Van Der Sype, P. Tsormpatzoudi, E. Kindt, A. Oostveen, E. Krempel, S. Toivonen, V. Nguyen-Xuan, T. Koivisto, M. Niesing, and S. Zehetbauer (2013) Stakeholder Needs Specification. FastPass Deliverable 3.1. A harmonized, modular reference system for all European automated border crossing points, FP7-SEC-2012-1.
  • Ahonen, T., S. Toivonen, L. Salmela, R. Knapik, M. Ylikauppila, G. Taberski, M. Kulju, A. Oostveen, M. Hendow, M. Jokela, C. Hurrey, G. Grasemann (2014) System Requirements and Evaluation/success criteria. FastPass Deliverable 3.2. A harmonized, modular reference system for all European automated border crossing points, FP7-SEC-2012-1.
  • Oostveen, A., C. Hurrey, M. Hendow, and M. Kaufmann (2013) Establishment of user groups. FastPass Deliverable 2.1. FastPass - A harmonized, modular reference system for all European automated border crossing points, FP7-SEC-2012-1.
  • Meyer, E., Oostveen, A., Schroeder, R., Boniface, M., Pickering, J.B., Walland, P., Stiller, B. and Waldburger, M. (2012) Final Report on Social Future Internet Coordination Activities. SESERV Deliverable D3.2, Socio-Economic Services for European Research Projects FP7-2010-ICT-258138-CSA.
  • Kalogiros, C., Oostveen, A. and Pickering, J.B. (2012) Methodology for SESERV Year 2 Coordination Activities. SESERV Deliverable D1.5, Socio-Economic Services for European Research Projects FP7-2010-ICT-258138-CSA.
  • Boniface, M., Pickering, B., Meyer, E., Cobo, C. and Oostveen, A. (2011) Initial SESERV Survey Results, Challenge 1 Projects: Socio-Economic Priorities. Report for the SESERV project.
  • Oostveen, A., Meyer, E., Cobo, C., Hjorth, I., Reisdorf, B., Papoutsi, C., Power, L., Abdel-Sattar, N., Hale, S. and Waldburger, M. (2011) First Year Report on Scientific Workshop. SESERV Deliverable D1.2, Socio-Economic Services for European Research Projects FP7-2010-ICT-258138-CSA.
  • Boniface, M., Pickering, B., Meyer, E., Cobo, C., Oostveen, A., Stiller, B. and Waldburger, M. (2011) First Report on Social Future Internet Coordination Activities. SESERV Deliverable D3.1, Socio-Economic Services for European Research Projects FP7-2010-ICT-258138-CSA.
  • Oostveen, A. (2010) Student online disclosure case - survey results. Privacy Value Networks (PVN) Deliverable 1.16. Work Package 1.6 'Online self-disclosure and self-presentation'. TP/12/NS/P0502A.



Courses taught at the OII

  • Internet Technologies and Regulation

    Exploring the interplay between social and technological shaping of the Internet, and associated policy implications. It outlines the Internet's origins and technical architecture and its embeddedness in a long history of communication technologies.

DPhil students supervised at the OII

Current students

Completed students

  • Chrysanthi Papoutsi

    Reconfiguring privacy and confidentiality practices: a case study of technological integration in HIV health services




  • Iris scanners can now identify us from 40 feet away, but we don’t have to accept it

    Anne-Marie Oostveen on 21 May 2015 20:08PM

    Anne-Marie Oostveen, University of Oxford and Diana Dimitrova, Katholiek Universiteit of Leuven Biometric technologies are on the rise. By electronically recording data about individual’s physical attributes such as fingerprints or iris patterns, security [...]

  • Amsterdam Privacy Conference 2015

    Anne-Marie Oostveen on 1 May 2015 02:04AM

    Today I received the good news that the Scientific Committee of the Amsterdam Privacy Conference 2015 has accepted our panel ‘Privacy, Data Protection, and Ethics of Automation and Identification in Border Control’. The Amsterdam Privacy Conference 2015 [...]

  • Fieldwork in North-Wales

    Access Denied on 17 Apr 2015 17:14PM

    Last month we had a very productive week in North-Wales, talking to a variety of people who all struggled with slow and unreliable Internet access, both at home and at work. Of course the lack of fast Internet impacts differently on different people, but [...]

  • CfP: Identification and Surveillance for Border Control Workshop, ISBC2015

    Anne-Marie Oostveen on 16 Apr 2015 13:18PM

    ISBC 2015 is the 1st international workshop on Identification and Surveillance for Border Control and will take place at Karlsruhe (Germany) on August 25th. This workshop proposes to bring together a wide range of researchers, industry, and practitioners [...]

  • A promised ‘right’ to fast internet rings hollow for millions stuck with 20th-century speeds

    Anne-Marie Oostveen on 24 Mar 2015 20:09PM

    Bianca Reisdorf, University of Leicester and Anne-Marie Oostveen, University of Oxford In response to the government’s recent declarations that internet speeds of 100Mb/s should be available to “nearly all homes” in the UK, a great many might suggest that [...]

  • North-Wales, here we come!

    Access Denied on 26 Feb 2015 21:21PM

    Only 2 more weeks until we will start our fieldwork in North-Wales. We are very excited about interviewing people in rural communities in Gwynedd. At the moment we are recruiting participants from Nant Peris and Mynydd Llandegai. We have been practicing [...]

  • New Publication: Why Electronic Voting?

    Anne-Marie Oostveen on 3 Dec 2014 02:41AM

    This week my EINS colleagues Marco Prandini and Laura Sartori from the University of Bologna will be in Hong Kong to present our paper on electronic voting at the CeDem Asia 2014 Conference. This International Conference on e-Democracy and Open Government [...]

  • So, …

    Anne-Marie Oostveen on 29 Nov 2014 17:15PM

    Qualitative research not only allows you an in-depth exploration of what other people think, feel or do (and why), it also makes you aware of some of your own quirks and habits. Once the audio recordings of interviews and focus groups have been [...]

  • New Publication: Child Location Tracking in the US and the UK

    Anne-Marie Oostveen on 24 Nov 2014 02:32AM

    Mina Vasalou, Peter van den Besselaar, Ian Brown and I have a new paper out in Surveillance & Society (an international, interdisciplinary, open access, peer-reviewed journal of Surveillance Studies). ABSTRACT Real-time location tracking of [...]

  • News Digest Rural Broadband: October 2014

    Access Denied on 1 Nov 2014 08:00AM

    This month saw a lot of reporting on inadequate internet speeds in rural communities throughout Great Britain. But the news items also show that alternative solutions do exist and provide hope for those who currently cope with slow and unreliable internet [...]

  • Outside the cities and towns, rural Britain’s internet is firmly stuck in the 20th century

    Anne-Marie Oostveen on 22 Oct 2014 20:15PM

    Bianca Reisdorf, University of Leicester and Anne-Marie Oostveen, University of Oxford The quality of rural internet access in the UK, or lack of it, has long been a bone of contention. The government says “fast, reliable broadband” is essential, but the [...]

  • News Digest Rural Broadband: August 2014

    Access Denied on 31 Aug 2014 17:35PM

    It has been a slow month for news on slow internet connections. But we have still managed to collect a few articles related to rural broadband. 28 August – Rural broadband: still life on a branch line The UK now boasts some of the best average [...]

  • New Publication: Non-use of Automated Border Control systems

    Anne-Marie Oostveen on 13 Aug 2014 01:22AM

    In September I will have the opportunity to present a short paper about the non-use of Automated Border Control (ABC) systems at the British Human Computer Interaction Conference (HCI 2014) in Southport. The overarching theme of the conference is ‘Sand, [...]

  • News Digest Rural Broadband: July 2014

    Access Denied on 31 Jul 2014 14:53PM

    Another month has gone by with again lots of media attention for slow Internet connections in rural areas. This time the news brings us: how Scottish independence might benefit rural broadband services, disgruntled BT customers, B4RN’s hyper speed [...]

  • Fieldwork in B4RN land

    Access Denied on 12 Jul 2014 15:30PM

    On the 9th and 10th of July we travelled up North to meet the people of B4RN, a community-owned fibre network in Lancashire providing future-proof full fibre connections to rural villages. The B4RN (Broadband for the Rural North) network is totally [...]

  • News Digest Rural Broadband: June 2014

    Access Denied on 29 Jun 2014 22:42PM

    Here it is… June’s overview of all the need-to-know news on inadequate internet connections in rural England and Wales. Featuring this month: sluggish speeds, rural broadband nightmares, and balloons to the rescue. 26 June – Teesdale [...]

  • Progress Bar Blues

    Access Denied on 20 Jun 2014 14:35PM

    Internet users living and working in areas with slow Internet speeds are per definition overly familiar with the ‘progress bar’. Wikipedia describes the progress bar as: “a graphical user interface used to visualize the progression of an extended computer [...]

  • News Digest Rural Broadband: May 2014

    Access Denied on 30 May 2014 22:59PM

    Keeping abreast of developments related to rural broadband is difficult when you are suffering from slow Internet access. Therefore we do all the hard work for you and bring you our easy to digest monthly news overview. 28 May – UK broadband speeds [...]

  • Inadequate Broadband Access in Rural Britain

    Access Denied on 19 May 2014 00:02AM

    Welcome to the ‘Access Denied’ project. Whether you are a rural Internet user, an Internet service provider or a policy maker, our research is aimed at you. This project examines how people living in rural areas are affected by the unavailability of [...]

  • New Publication: ABC standardisation key to improving usability

    Anne-Marie Oostveen on 3 May 2014 17:25PM

    This summer my colleague Mario Kaufmann from the Fraunhofer Institute will present a paper [1] based on our FastPass work at the Interfaces and Human Computer Interaction (IHCI) 2014 conference in Lisbon. One task of the FastPass project is to study [...]