Perceptions of trust in online activities are significant factors influencing the kinds and extents of Internet use and interactions: this work draws on Oxford Internet Survey (OxIS) data to explore and refine key social determinants of cybertrust.
This work argues that an appropriate framework that balances consumer and citizen protection with the free flow of traffic on e-networks involves many interrelated uncertainties: economic, psychological, institutional, technical and legal. Unravelling and gaining a better understanding of these requires social and economic research with a broad perception of the co-evolutionary nature of human, organisational and technological systems.
With Professor William H. Dutton
Bill Dutton summarizes and discusses his paper 'Trust in the Internet as an experience technology' published in the journal Information, Communication and Society (iCS 9:433-451).
