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Start date:
Aug 2004
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End date:
Jan 2005
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Funder:
Cisco Systems
Investigating indicators of productivity growth in public sector institutions across eight EU countries, including patterns and impacts of ICT use, organisational perspectives, and implications of the interaction of ICT usage and organisational processes.
Overview
This project concerned productivity in the public sector institutions across eight EU countries. With the use of a dataset from the Momentum Research Group, an empirical assessment was undertaken of the impacts of Information and Communication Technologies (ICT) and the Internet on the services that public institutions offer to citizens. The assessment aimed to reach useful conclusions on indicators of productivity growth in the public sectors in (at least) the EU countries of the current dataset by studying:
- Patterns and impacts of ICT
- Organisational perspectives
- Implications of the interaction of ICT usage and organisational processes
Results of the current project served as input to an ongoing effort to develop a longer term research framework on issues of productivity in the public sector.
Support
This project was made possible through the support of public funds and a kind donation from Cisco Systems.
People
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Professor William H. Dutton
Oxford Internet Institute
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Professor Paul Allan David
Oxford Internet Institute
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Professor Alexandre Caldas
Oxford Internet Institute
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Orges Ormanidhi
Oxford Internet Institute
Reports
- Caldas, A., David, P.A. and Ormanidhi, O. (2005) Digital Information Network Technologies, Organisational Performance and Productivity. Executive Summary of Report on Internet and Productivity in Public Services, Oxford Internet Institute, University of Oxford.
- Caldas, A., David, P.A. and Ormanidhi, O. (2005) Digital Information Network Technologies, Organisational Performance and Productivity. Report on Internet and Productivity in Public Services, Oxford Internet Institute, University of Oxford.