Dr. Willis is investigating the potential needs and uses of automation technologies in NHS Primary Care, and how automation will shape the future design of work in healthcare.
Dr Matt Willis
Research Associate
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Profile
Dr. Matt Willis earned his PhD in Information Science & Technology from Syracuse University. He has been a researcher in academic, government, and private institutional settings including Sandia National Laboratories, the U.S. Department of Veterans Affairs, and several university affiliated research centres where he was a contributor to multiple grants from the National Science Foundation (NSF), National Institutes of Health (NIH), Defence Advanced Research Projects Agency (DARPA), and Intelligence Advanced Research Projects Activity (IARPA).
Matt joined the Oxford Internet Institute to work on a project sponsored by The Health Foundation entitled “The Future of Healthcare: Computerisation, Automation, and General Practice Services.” The project seeks to understand the impact of automation in the NHS and how automation can support the provision of healthcare within the NHS.
His intellectual foundation and research approach are informed by the disciplines of Social Informatics, Computer Supported Cooperative Work, Human-Computer Interaction, Sociotechnical Systems, Health Communication, and Social Shaping of Technology. His interests are in the design, use, and consequences of current and emerging technology in healthcare, from personal health records to artificial intelligence and blockchain. As a researcher, Matt values interdisciplinary collaboration and multi-methodological quantitative and qualitative approaches to both data collection and analysis.
Research interests
sociotechnical systems in healthcare, computer supported cooperative work, digital assemblages, human-computer interaction, digital research methods
Positions held at the OII
- Research Associate, October 2019-
- Researcher, June 2016 – September 2019
Past projects
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The Future of Healthcare: Computerisation and Automation, and General Practice Services
Participants: Professor Eric T. Meyer, Dr Michael A. Osborne, Dr Angela Coulter, Dr Matt Willis, Dr Paul Duckworth
The Future of Healthcare: Computerisation, Automation, and General Practice Services project is a collaboration between the Oxford Internet Institute, the Oxford Department of Engineering Science, and the Oxford Martin School, at the University of Oxford.
Featured
- (2019) "The Future of Health Care: Protocol for Measuring the Potential of Task Automation Grounded in the National Health Service Primary Care System", Journal of Medical Internet Research. 21 (4) e11232.
- (2019) "The social informatics of knowledge", Journal of the Association for Information Science and Technology. 70 (4) 307-312.
- (2019) "Automating Documentation: A critical perspective into the role of artificial intelligence in clinical documentation.", Lecture Notes in Computer Science. iConference. Springer Verlag. 11420 LNCS 200-209.
- (2018) National Digital Infrastructures for Healthcare: A Comparative Case of Estonian and British Healthcare Infrastructure.. Oxford, UK.
- (2018) "Work that Enables Care: Understanding Tasks, Automation, and the National Health Service", Lecture Notes in Computer Science. iConference. Springer Verlag. 10766 LNCS 544-549.
- (2013) "Crowdsourcing Participatory Evaluation of Medical Pictograms Using Amazon Mechanical Turk", Journal of Medical Internet Research. 15 (6) e108.
Chapters
- (2016) "Handbook of Qualitative Organizational Research" In: Handbook of Qualitative Organizational Research: Innovative Pathways and Methods. Routledge. 391-400.
Conference papers
- (2019) "Automating Documentation: A critical perspective into the role of artificial intelligence in clinical documentation.", Lecture Notes in Computer Science. iConference. Springer Verlag. 11420 LNCS 200-209.
- (2018) "Work that Enables Care: Understanding Tasks, Automation, and the National Health Service", Lecture Notes in Computer Science. iConference. Springer Verlag. 10766 LNCS 544-549.
- (2015) "Using an Ethnography of Email to Understand Distributed Scientic Collaborations", Proceedings of the 2015 iConference.
- (2014) "Documents and distributed scientific collaboration", Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing - CSCW Companion '14. the companion publication of the 17th ACM conference, 15 – 19 February 2014. ACM Press. 257-260.
- (2010) "Beyond game effectiveness part II : A qualitative study of multi-role experiential learning.", I/ITSEC 2010 Proceedings. Interservice/ Industry Training, Simulation and Education Conference.
- (2009) "Leveraging Mobile Devices to Develop Intercultural Competency for Digital Students", Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). Springer Berlin Heidelberg. 5621 LNCS 545-553.
Journal articles
- (2019) ""I'm Trying to Find my Way of Staying Organized": the Socio-Technical Assemblages of Personal Health Information Management", Computer Supported Cooperative Work. 28 (6) 1073-1102.
- (2019) "The Future of Health Care: Protocol for Measuring the Potential of Task Automation Grounded in the National Health Service Primary Care System", Journal of Medical Internet Research. 21 (4) e11232.
- (2019) "The social informatics of knowledge", Journal of the Association for Information Science and Technology. 70 (4) 307-312.
- (2017) "Contemporary issues of open data in information systems research: Considerations and recommendations", Communications of the Association for Information Systems. 41 (1) 587-610.
- (2015) "Medication-related cognitive artifacts used by older adults with heart failure", Health Policy and Technology. 4 (4) 387-398.
- (2015) "Influencing healthcare policy: implications of legislators information source preferences for public relations practitioners and public information o fficers", Online Journal of Communication and Media Technologies. 5 (1) 114-135.
- (2013) "Healthcare Utilization and Symptom Variation Among Veterans Using Behavioral Telehealth Center Services", The Journal of Behavioral Health Services & Research. 40 (4) 416-426.
- (2013) "Crowdsourcing Participatory Evaluation of Medical Pictograms Using Amazon Mechanical Turk", Journal of Medical Internet Research. 15 (6) e108.
- (2013) "Legislators reliance on mass media as information sources: Implications for symmetrical communication between public information o cers, public relations practitioners and policymakers", PRism. 9 (1).
Reports
- (2018) National Digital Infrastructures for Healthcare: A Comparative Case of Estonian and British Healthcare Infrastructure.. Oxford, UK.
- (2011) Real-time individualized training vectors for experiential learning. Sandia Report. SAND2011-0166.
- (2010) HSCB Generalized Validation & Verication Methodology. Sandia Report. Albuquerque, NM.
Teaching
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Qualitative Data Analysis
This course is designed to provide students with the knowledge and skills to carry out qualitative data analysis of a variety of kinds of data (e.g. text, photos, videos) collected from both online and offline settings.
Blog
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Automation, Productivity, and Human Work
10 October 2017
Author: Matt Willis
What to make of automation, and what automation will make of us, are two of the most important questions being asked by academics, scientists, ... Read More Automation, Productivity, and Human Work
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We should look to automation to relieve the current pressures on healthcare
20 April 2017
Author: Matt Willis
Image by TheeErin (Flickr CC BY-NC-ND 2.0), who writes: “Working on a national cancer research project. This is the usual volume of mail that ... Read More We should look to automation to relieve the current pressures on healthcare