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Profile

Anne-Marie’s research focuses on the social implications of new and emerging technologies. She takes a problem-oriented view to focus on the interaction between technological development and social change, and has been involved in both the design of technology and studying its use. She adopts a participatory approach in which technology is designed and implemented not only for the users, but also with their involvement. In previous research, she conducted qualitative and quantitative studies on the implications of large-scale, complex systems (e.g. for public services provision, for e-voting, for automated border crossing). In this context she studied the needs, values, beliefs, attitudes and behaviours of various social groups and stakeholders involved in the use of these new technologies. Anne-Marie is also interested in exploring what the motivations and social trends are behind new ICT innovations and whether lay people can meaningfully engage in discussions about emerging technologies and the changes they bring to everyday life. Whose beliefs, values, and morality do these technologies mirror, and how can a balanced societal debate be created, leading to a social responsible use of ICTs? More recent work has focused on surveillance technologies such as child tracking technology and biometrics, and on digital inequality issues related to inadequate broadband access in rural Britain.

Anne-Marie’s work has been supported by a range of funders including the European Commission, the Engineering and Physical Sciences Research Council (EPSRC), and Oxford’s Fell Fund. She held a Marie Curie Intra-European Fellowship exploring e-democracy technologies and the problem of public trust (2007-2009). She has published academic articles, reports, conference papers, and magazine articles. An up-to-date list can be found here: http://www.social-informatics.net/publications.htm.

Currently, Anne-Marie is Principal Investigator on the FastPass project and the Access Denied project. The FastPass project establishes and demonstrates a harmonized, modular approach for Automated Border Control (ABC) gates. Border control is a major challenge for security and mobility within the EU. Travellers request a minimum delay and a speedy border crossing, while Border Guards must fulfil their obligation to secure the EUs borders against illegal immigration and other threats. The Access Denied project focuses on how people living and working in rural areas are affected by the unavailability of (adequate) Internet connections.

Anne-Marie studied Cultural Anthropology (MA) and Social Informatics (PhD) at the University of Amsterdam. Prior to joining the Oxford Internet Institute in 2007 Anne-Marie held research positions at the Social Informatics Department at the University of Amsterdam, the Royal Netherlands Academy of Arts and Sciences (KNAW) in Amsterdam, and the Rathenau Institute in The Hague. Anne-Marie is also co-founder and board member of the Dutch ‘Wij vertrouwen stemcomputers niet‘ (We don’t trust e-voting computers) foundation.

For more details see Anne-Marie’s home page.

Areas of Interest for Doctoral Supervision

Activism, democracy, digital divides, ethics, government, human-computer interaction, inequality, innovation, political participation, privacy, public policy, security, surveillance, trust

Research interests

social informatics, privacy, online activism, trust, electronic voting, e-democracy, e-government, user participation

Positions held at the OII

  • Research Associate, August 2017 –
  • Research Fellow, June 2013 – July 2017
  • Researcher, August 2012 – June 2013
  • Research Officer, January – August 2012
  • Research Fellow, April 2009 – December 2011
  • Marie Curie Research Fellow, April 2007 – April 2009

Students supervised at the OII

Past students

Research

Past projects

  • Access Denied: A Qualitative Study of Inadequate Broadband Access in Rural Britain

    Participants: Dr Anne-Marie Oostveen, Dr Bianca Reisdorf

    By using interviews and focus groups this project will focus on how people living and working in rural areas are affected by the unavailability of adequate Internet connections.

  • EINS: Network of Excellence in Internet Science

    Participants: Dr Anne-Marie Oostveen, Professor Ian Brown, Dr Cristobal Cobo, Dr Monica Bulger, Ben Zevenbergen

    EINS aims to strengthen scientific and technological excellence by developing an integrated and interdisciplinary scientific understanding of Internet networks and their co-evolution with society.

  • eTRUST: e-democracy technologies and the problem of public trust

    Participants: Dr Anne-Marie Oostveen

    Does e-democracy increase trust in government, and, if so, under what conditions? This work is based on case studies (involving observation / interviewing) of local and national e-democracy initiatives selected from England and the Netherlands.

  • FastPass: A Harmonized, Modular Reference System for all European Automatic Border Crossing Points

    Participants: Dr Anne-Marie Oostveen, Professor Ian Brown

    Border control is a major challenge for security and mobility within the EU. FastPass will establish and demonstrate a harmonized, modular approach for Automated Border Control (ABC) gates.

  • IMSK: Integrated Mobile Security Kit

    Participants: Dr Anne-Marie Oostveen, Professor Ian Brown, Dr Joss Wright

    IMSK integrates information from legacy and novel sensor technologies into common operational picture where information is fused into intelligence, in a mobile system suitable for rapid deployment at venues which temporarily need enhanced security.

  • Privacy Value Networks (PVNets)

    Participants: Dr Anne-Marie Oostveen, Professor Ian Brown, Dr Fadhila Haeri Mazanderani, Dr Chrysanthi Papoutsi, Dr Fehmi Ben Abdesslem, Dave Birch, Dr Sacha Brostoff, Dr Tristan Henderson, David Houghton, Dr Adam Joinson, Miguel Malheiros, Iain Parris, Professor Angela Sasse, Dr Asimina Vasalou

    Privacy Value Networks (PVNets) is producing an empirical base for developing concepts of privacy across contexts and timeframes, addressing a current lack of clarity of what privacy is and what it means to stakeholders in different usage scenarios.

  • SESERV Consortium: Socio-Economic Services for European Research Projects

    Participants: Dr Anne-Marie Oostveen, Professor Eric T. Meyer, Dr Cristobal Cobo

    The SESERV consortium aims to maximize research impact by raising awareness of socio-economic trends in the areas of incentives, accounting, Digital Europe, and risk management, and by addressing possible policy priorities within the research community.

Conference papers

Journal articles

Reports

  • Oostveen, A.M., Aalto, P., Dimitrova, D., Hendow, M. and Lehtonen, P. (2015) Socio-ethical, legal, political, and privacy aspects (Version 2). FastPass Deliverable 2.5. FastPass - A harmonized, modular reference system for all European automated border crossing points. FP7-SEC-2012-1..
  • Grasemann, G., Oostveen, A.M. and Dimotrova, D. (2015) Concept for usability, acceptance and privacy (Version 2). FastPass Deliverable 2.4. FastPass - A harmonized, modular reference system for all European automated border crossing points. FP7-SEC-2012-1.
  • Ahonen, T., Toivonen, S., Salmela, L., Knapik, R., Ylikauppila, M., Taberski, G., Kulju, M., Oostveen, A.M., Hendow, M., Jokela, M., Hurrey, C. and Grasemann, G. (2014) System requirements and evaluation/success criteria. FastPass Deliverable 3.2. A harmonized, modular reference system for all European automated border crossing points. FP7-SEC-2012-1..
  • Oostveen, A.M., Aalto, P., Dimitrova, D., Hendow, M., Kraler, A., Lehtonen, P. and Zampagni, F. (2014) Socio-ethical, legal, political, and privacy aspects (Version 1). FastPass Deliverable 2.3. FastPass - A harmonized, modular reference system for all European automated border crossing points. FP7-SEC-2012-1..
  • Kaufmann, M., Krempel, E., Oostveen, A.M., Dimitrova, D. and Tsormpatzoudi, P. (2014) Concept for usability, acceptance and privacy (Version 1). FastPass Deliverable 2.2. FastPass - A harmonized, modular reference system for all European automated border crossing points. FP7-SEC-2012-1..
  • Oostveen, A.M., Hurrey, C., Hendow, M. and Kaufmann, M. (2013) Establishment of user groups. FastPass Deliverable 2.1. FastPass - A harmonized, modular reference system for all European automated border crossing points, FP7-SEC-2012-1..
  • Jokela, M., Aho, L., Dimitrova, D., Salmela, L., Hendow, M., Cibea, A., Kraler, A., Van Der Sype, Y., Tsormpatzoudi, P., Kindt, E., Oostveen, A.M., Krempel, E., Toivonen, S., Nguyen-Xuan, V., Koivisto, T., Niesing, M. and Zehetbauer, S. (2013) Stakeholder needs specification. FastPass Deliverable 3.1. A harmonized, modular reference system for all European automated border crossing points, FP7-SEC-2012-1..
  • Meyer, E., Oostveen, A.M., Schroeder, R., Boniface, M., Pickering, J.B., Walland, P., Stiller, B. and Waldburger, M. (2012) Final Report on Social Future Internet Coordination Activities. SESERV Deliverable D3.2, Socio-Economic Services for European Research Projects FP7-2010-ICT-258138-CSA..
  • Kalogiros, C., Oostveen, A.M. and Pickering, J.B. (2012) Methodology for SESERV Year 2 Coordination Activities. SESERV Deliverable D1.5, Socio-Economic Services for European Research Projects FP7-2010-ICT-258138-CSA..
  • Boniface, M., Pickering, B., Meyer, E., Cobo, J. and Oostveen, A. (2011) Initial SESERV Survey Results, Challenge 1 Projects: Socio-Economic Priorities. Report for the SESERV project..
  • Oostveen, A.M. (2011) Weight loss bloggers' disclosure case - survey results. Privacy Value Networks (PVN) Deliverable 1.17. Work Package 1.7 'Online self-disclosure and self-presentation'. TP/12/NS/P0502A.
  • Oostveen, A., Meyer, E., Cobo, J., Hjorth, I., Reisdorf, B., Papoutsi, C., Power, L., Abdel-Sattar, N., Hale, S. and Waldburger, M. (2011) First Year Report on Scientific Workshop. SESERV Deliverable D1.2, Socio-Economic Services for European Research Projects FP7-2010-ICT-258138-CSA..
  • Boniface, M., Pickering, B., Meyer, E., Cobo, J., Oostveen, A., Stiller, B. and Waldburger, M. (2011) First Report on Social Future Internet Coordination Activities. SESERV Deliverable D3.1, Socio-Economic Services for European Research Projects FP7-2010-ICT-258138-CSA..
  • Oostveen, A.M. (2010) Student online disclosure case - survey results. Privacy Value Networks (PVN) Deliverable 1.16. Work Package 1.6 'Online self-disclosure and self-presentation'. TP/12/NS/P0502A..
  • Merkx, F., van der Weijden, I., Oostveen, A.M., van den Besselaar, P. and Spaapen, J. (2007) Evaluation of Research in Context. A Quick Scan of an Emerging Field. Joint report by the Department of Science System Assessment, Rathenau Institute and the ERiC project..
  • Oostveen, A.M. (2007) Research Assessment: Methods, Goals and Consequences. Report for the Science System Assessment Department, Rathenau Institute.
  • Vasileiadou, E., van den Besselaar, P. and Oostveen, A.M. (2004) Indicators of intermediaries' role and development. Deliverable to the European Commission. EICSTES IST-1999-20350..
  • van den Besselaar, P., Heimeriks, G., Vasileiadou, E. and Oostveen, A.M. (2004) Web and non-web based indicators of the new knowledge-based economy. Deliverable to the European Commission. EICSTES IST-1999-20350.
  • Oostveen, A.M., van den Besselaar, P., Ferrazzi, D. and De Cindio, F. (2003) Users, usability and effects. TruE-Vote Deliverable D7.2, TRUE-VOTE IST-2000-29424..
  • Ferrazzi, D., De Cindio, F., van den Besselaar, P. and Oostveen, A.M. (2003) Poll Results: organization, results and evaluation. TruE-Vote Deliverable 6, TRUE-VOTE IST -2000-29424..
  • Oostveen, A.M., van den Besselaar, P., Ferrazzi, D., De Cindio, F., Poletti, G. and Rosti, E. (2002) User requirements for the TruE-Vote voting protocol. TruE-Vote Deliverable D2.1b, TRUE-VOTE IST-2000-29424.
  • Oostveen, A.M. and van den Besselaar, P. (2002) Internet Based Voting: A Detailed Survey of the State of the Art. TruE-Vote Deliverable D2.1a, TRUE-VOTE IST-2000-29424.
  • Cova, A., van den Besselaar, P. and Oostveen, A.M. (2002) Guide for the internet polls. Deliverable D5.0, TRUE-VOTE IST-2000-29424.
  • Oostveen, A.M., Hooijen, I., Gasataya, E. and van den Besselaar, P. (2001) Case studies in smart card projects. Fasme-Deliverable D3.2, FASME IST-1999-10882.
  • Oostveen, A.M. and van den Besselaar, P. (2001) Large scale smart card infrastructures: social issues and user involvement. Fasme-Deliverable D3.1, FASME IST-1999-10882.
  • Maibaum, N., Cap, C., Heyden, L., Riedl, R. and Oostveen, A.M. (2001) Final Report On The Prototype Of The Complete JavaCard Middleware. Fasme-Deliverable D5.1, FASME IST-1999-10882.
  • Kroeger, M., Seibt, D., Thelen, T., Oostveen, A.M. and van den Besselaar, P. (2001) Acceptance Report concerning the organizational implementation of the systems. Fasme-Deliverable D8.1, FASME IST-1999-10882.
  • Kroeger, M., Seibt, D., Thelen, T., Jenkins, M., Jordan, G. and Oostveen, A.M. (2001) Adaptation to User Needs. Fasme-Deliverable D4.2., FASME IST-1999-10882.
  • van den Besselaar, P., Heimeriks, G., Leydesdorff, L., Oostveen, A.M. and Ruhl, D. (2000) Codification and self-organization of the European STI system. SOEIS-Deliverable D2.5, TSER-SOE1-CT97-1060-D2.5.
  • van den Besselaar, P. and Oostveen, A.M. (2000) Reader for the Expert Meeting on Experimental Innovation Policy. Amsterdam, 22-24 January, 2000. SOEIS-Deliverable D3.2, TSER-SOE1-CT97-1060-D3.2.

Teaching

  • Internet Technologies and Regulation

    Exploring the interplay between social and technological shaping of the Internet, and associated policy implications. It outlines the Internet's origins and technical architecture and its embeddedness in a long history of communication technologies.

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