OII | Learning from Experience in eGovernment: Why Projects Fail and Why They Succeed

Recorded:
26 Jun 2006

Speakers:
With Professor William H. Dutton, Professor Helen Margetts, Professor Rebecca Eynon, Professor Stephen Coleman, Jerry Fishenden, Dr Chris Parker, and Dr Trond-Arne Undheim

Filming venue:

Oxford Internet Institute, 1 St Giles, Oxford OX1 3JS United Kingdom

This is the third workshop for the EC project ‘Breaking barriers to e-government: overcoming obstacles to improving European public services’.

Agenda
Time	Session
09:00	Coffee and Registration
09:30	Welcome, introductions and overview by William Dutton and Trond-Arne Undheim
10:00	Jerry Fishenden: myGovernment.com: government the way you want it A look at how new technologies, the emergence of Web 2.0 and the citizen/consumer as creator enables a whole new model of government services and interactions, with the citizen at their centre
10:20	Group discussion
10:40	William Dutton and Rebecca Eynon: Top 10 Barriers to eGovernment: perspectives from a survey
11:00	Group discussion
11:20	Coffee
11:40	Chris Parker: Why eGovernment Programmes and Projects fail: perspectives from practice
12:00	Group discussion
12:20	Lunch
13:20	Stephen Coleman: Consulting the public online – opportunities, barriers and policy options There have been a number of experiments in consulting with the public online. This talk will consider how the public regards such opportunities and some policy options which take into account existing barriers and opportunities
13:40	Group discussion
14:00	Cases of eConsultation in Europe. Discussion led by William Dutton
14:30	Coffee
14:45	The concept of Digital Citizen Rights. Discussion of cases led by Helen Margetts
15:15	William Dutton and Trond-Arne Undheim: Concluding comments / close of workshop
15:30	Drinks reception
16:00	Expert group meeting

Speakers

Professor William H. Dutton

Senior Fellow, Advisory Board Member

Bill Dutton was the OII’s Founding Director, a Fellow of Balliol College and the first Professor of Internet Studies at Oxford University.

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Professor Helen Margetts

Professor of Society and the Internet

Helen Margetts is Professor of Society and the Internet, a political scientist specialising in digital government and politics. She was Director of the OII from 2011-18. She is a Professorial Fellow of Mansfield College.

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Professor Rebecca Eynon

Professor of Education, the Internet and Society

Rebecca Eynon's research focuses on learning and the Internet, and the links between digital and social exclusion.

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Professor Stephen Coleman

Former Cisco Visiting Professor of e-Democracy

Stephen Coleman is Professor of Political Communication at Leeds University. At the OII he worked on the adaptation of representative institutions in the digital age, and the development of spaces for public democratic deliberation.

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Jerry Fishenden

Microsoft Corporation

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Dr Chris Parker

Gov3

Dr Trond-Arne Undheim

European Commission