Research from the Oxford Internet Institute (OII), part of the University of Oxford, has revealed a rapid increase in the use of the internet for commercial, banking and entertainment purposes. The number of people paying bills online, watching films and TV series’ and streaming music via the internet has increased significantly since 2013.

However, there is a growing divide in experience and perception between those who use the internet and those who do not, which could lead to non-users potentially missing out on access to key services, widening the “digital divide”.

We talk to Dr Bernie Hogan during Get Online Week about what advice he would give to people thinking about going online for the first time but might be reluctant to get connected.