Research dedicated to improving knowledge and understanding of e-government and the impact of web-based technologies on government.

This project is dedicated to improving knowledge and understanding of digital era government. This site is run jointly by the LSE Public Policy Group (London School of Economics and Political Science) and the Oxford Internet Institute (University of Oxford).

Publications

Reports

  • Dunleavy, P., Margetts, H.Z., Loughlin, M., Bastow, S., Tinkler, J., Pearce, O. and Bartholomeou, P. (2005) Citizen Redress: What citizens can do if things go wrong with public services. Report by the Comptroller and Auditor General, HC 21 Session 2004-2005, 9 March 2005..
  • Dunleavy, P., Margetts, H.Z., Bastow, S., Boucek, F. and Campbell, R. (2003) Difficult Forms: How government agencies interact with citizens. Report by the Comptroller and Auditor General, HC 1145 Session 2002-2003, 31 October 2003..
  • Bastow, S., Boucek, F., Campbell, R., Dunleavy, P. and Margetts, H.Z. (2003) Report on Ten Focus Groups conducted for the 'Difficult Forms' NAO report. Published alongside Difficult Forms: How government agencies interact with citizens: HC 1145 Session 2002-2003, 31 October 2003..
  • Bastow, S., Boucek, F., Campbell, R., Dunleavy, P. and Margetts, H.Z. (2003) Form Survey Questions. Supporting Evidence for Difficult Forms: How government agencies interact with citizens. Report by the Comptroller and Auditor General. HC 1145 Session 2002-2003, 31 October 2003..
  • Margetts, H.Z. and Yared, H. (2003) Incentivization of e-government. Article to accompany NAO report: 'Transforming the performance of HM Customs and Excise through Electronic Service Delivery'. London.
  • Dunleavy, P. and Margetts, H.Z. (2002) Government on the Web II. Report by the Comptroller and Auditor General. HC 764 Session 2001-2002, 25 April 2002. London.
  • Margetts, H.Z. and Dunleavy, P. (2002) Better Public Services through e-government': Academic Article in support of Better Public Services through e-government. Report by the Comptroller and Auditor General, HC 704-III, Session 2001-2002: 4 April 2002. London.
  • Dunleavy, P., Margetts, H.Z., Bastow, S., Tinkler, J. and Yared, H. (2001) Policy Learning and Public Sector Information Technology: Contractual and E-Government Changes in the UK, Australia, and New Zealand. Paper for the American Political Science Association's Annual Conference.
  • Margetts, H.Z. (2001) The Cyber Party. Paper to workshop 'The Causes and Consequences of Organisational Innovation in European Political Parties' at European Consortium of Political Research (ECPR) Joint Sessions of Workshops.
  • Dunleavy, P. and Margetts, H.Z. (2000) The Advent of Digital Government: Public Bureaucracy and the State in the Internet Age. Paper presented at the Annual Conference of the American Political Science Association.
  • Dunleavy, P., Margetts, H.Z., Bastow, S. and Tinkler, J. (2000) The Advent of a Digital State and Government-Business Relations. Paper to the Annual Conference of the UK Political Science Association.