Research dedicated to improving knowledge and understanding of e-government and the impact of web-based technologies on government.

Overview

This project is dedicated to improving knowledge and understanding of digital era government. This site is run jointly by the LSE Public Policy Group (London School of Economics and Political Science) and the Oxford Internet Institute (University of Oxford).

People

Publications

Books

Conference papers

  • Margetts, H.Z., John, P., Escher, T. and Reissfelder, S. (2009) "How many people does it take to change a petition? Experiments to investigate the impact of on-line social information on collective action", ECPR General Conference.
  • Margetts, H.Z., John, P. and Escher, T. (2009) "Can the internet overcome the logic of collective action? An experimental approach to investigating the impact of social pressure on political participation", Political Studies Association Annual Conference.
  • Escher, T. and Margetts, H.Z. (2007) "Understanding governments and citizens online: learning from e-commerce", Annual Meeting of the American Political Science Association (APSA).
  • Escher, T., Margetts, H.Z., Petricek, V. and Cox, I. (2006) "Governing from the centre? Comparing the nodality of digital governments", Annual Meeting of the American Political Science Association (APSA).
  • Petricek, V., Escher, T., Cox, I.J. and Margetts, H.Z. (2006) "The web structure of e-government - developing a methodology for quantitative evaluation.", WWW Carr, L., Roure, D.D., Iyengar, A., Goble, C.A. and Dahlin, M. (eds.). the 15th international conference, 23 – 26 May 2006. ACM. 669-678.

Journal articles

Reports

  • Dunleavy, P., Margetts, H.Z., Goldchluk, S., Khan, M.K., Tinkler, J., Towers, E. and Escher, T. (2009) Department for Work and Pensions. Communicating with Customers. Report by the Comptroller and Auditor General, HC 421 Session 2008-2009. London: The Stationery Office.
  • Dunleavy, P., Margetts, H.Z., Bastow, S., Escher, T., Pearce, O. and Tinkler, J. (2007) "Government on the Internet" In: Report by the Comptroller and Auditor General. London: The Stationery Office..
  • Dunleavy, P., Margetts, H.Z., Bastow, S., Tinkler, J., Pearce, O. and Bartholomeou, P. (2006) "Achieving innovation in central government organisations. Report by the Comptroller and Auditor General, HC 1447-I, Session 2005-2006" In: Achieving innovation in central government organisations: report by the comptroller and auditor general, HC 1447, session 2005-2006. London: The Stationery Office.
  • Dunleavy, P., Margetts, H.Z., Bastow, S., Tinkler, J., Pearce, O. and Bartholomeou, P. (2006) "Summaries of innovations submitted for the Achieving innovation in central government organisations report. Published alongside Achieving innovation in central government organisations: HC 1447-I, Session 2005-2006" In: Summaries of innovations submitted for the achieving innovation in central government organisations report. HC 1447-I, Session 2005-2006. LSE Public Policy Group and Oxford Internet Institute.
  • Dunleavy, P., Margetts, H.Z., Loughlin, M., Bastow, S., Tinkler, J., Pearce, O. and Bartholomeou, P. (2005) "Citizen Redress: What citizens can do if things go wrong with public services. Report by the Comptroller and Auditor General, HC 21 Session 2004-2005, 9 March 2005." In: Report by the Comptroller and Auditor General, HC 21 Session 2004-2005, 9 March 2005. National Audit Office.
  • Dunleavy, P., Margetts, H.Z., Bastow, S., Boucek, F. and Campbell, R. (2003) "Difficult Forms: How government agencies interact with citizens. Report by the Comptroller and Auditor General, HC 1145 Session 2002-2003, 31 October 2003." In: Difficult Forms: How government agencies interact with citizens. National Audit Office.
  • Bastow, S., Boucek, F., Campbell, R., Dunleavy, P. and Margetts, H.Z. (2003) "Report on Ten Focus Groups conducted for the 'Difficult Forms' NAO report. Published alongside Difficult Forms: How government agencies interact with citizens: HC 1145 Session 2002-2003, 31 October 2003." In: Difficult Forms: How government agencies interact with citizens: HC 1145 Session 2002-2003, 31 October 2003. Oxford Internet Institute.
  • Bastow, S., Boucek, F., Campbell, R., Dunleavy, P. and Margetts, H.Z. (2003) "Form Survey Questions. Supporting Evidence for Difficult Forms: How government agencies interact with citizens. Report by the Comptroller and Auditor General. HC 1145 Session 2002-2003, 31 October 2003." In: Difficult Forms: How government agencies interact with citizens. National Audit Office.
  • Margetts, H.Z. and Yared, H. (2003) "Incentivization of e-government. Article to accompany NAO report: 'Transforming the performance of HM Customs and Excise through Electronic Service Delivery'" In: Transforming the performance of HM Customs and Excise through Electronic Service Delivery. London: National Audit Office.
  • Dunleavy, P. and Margetts, H.Z. (2002) "Government on the Web II. Report by the Comptroller and Auditor General. HC 764 Session 2001-2002, 25 April 2002" In: Government on the Web II. London: National Audit Office.
  • Margetts, H.Z. and Dunleavy, P. (2002) "Better Public Services through e-government': Academic Article in support of Better Public Services through e-government. Report by the Comptroller and Auditor General, HC 704-III, Session 2001-2002: 4 April 2002" In: Better Public Services through e-government. London: National Audit Office.
  • Dunleavy, P., Margetts, H.Z., Bastow, S., Tinkler, J. and Yared, H. (2001) "Policy Learning and Public Sector Information Technology: Contractual and E-Government Changes in the UK, Australia, and New Zealand. Paper for the American Political Science Association's Annual Conference" In: American Political Science Association's Annual Conference. American Political Science Association.
  • Margetts, H.Z. (2001) "The Cyber Party. Paper to workshop 'The Causes and Consequences of Organisational Innovation in European Political Parties' at European Consortium of Political Research (ECPR) Joint Sessions of Workshops" In: European Consortium of Political Research (ECPR) Joint Sessions of Workshops, Grenoble, 6-11 April 2001: 'The Causes and Consequences of Organisational Innovation in European Political Parties'. Oxford Internet Institute.
  • Dunleavy, P. and Margetts, H.Z. (2000) "The Advent of Digital Government: Public Bureaucracy and the State in the Internet Age. Paper presented at the Annual Conference of the American Political Science Association" In: Annual Conference of the American Political Science Association 2000, 4th September, Omni Shoreham Hotel, Washington, US. Oxford Internet Institute.
  • Dunleavy, P., Margetts, H.Z., Bastow, S. and Tinkler, J. (2000) "The Advent of a Digital State and Government-Business Relations. Paper to the Annual Conference of the UK Political Science Association" In: Annual Conference of the UK Political Science Association, London School of Economics and Political Science, 10-13 April, 2000. Oxford Internet Institute and LSE Public Policy Group.