Conversations between governments and citizens in a digital society
This project seeks to understand how citizens listen and speak to public institutions, and how alternative AI-based models and framing might encourage democratic communication.
The Internet has transformed political behaviour, from voting and campaigning for policy change, to protest and even revolution. This poses a challenge to states, as political movements become more turbulent, unpredictable, and societies harder to govern.
To understand this radically transformed political world, we are re-examining the models and conceptual frameworks of political science and theory, and developing social data science methodologies to understand political behaviour.
This project seeks to understand how citizens listen and speak to public institutions, and how alternative AI-based models and framing might encourage democratic communication.
This project examines the fragmented legislations and legal landscape that governs the development, sale, and deployment of AI technologies used for government surveillance.
Based on a case-study analysis of bias in the Chicago Crime Prediction Algorithm, this project explores the extent to which evidence of algorithmic bias can be used to guide policy responses to the societal disparities replicated in these tools.
27 October 2025
The OII is pleased to announce Dr Scott A. Hale appointed as its next Director, and Dr Kathryn Eccles as Deputy Director.
24 September 2025
A new paper from the Tony Blair Institute for Change, featuring a guest contribution from the OII’s Professor Helen Margetts, calls for government action to build better public trust in AI.
23 July 2025
Dr Felix Simon and Dr Sacha Altay assess the evidence and discourse around generative AI and elections.
BBC World Service, 25 October 2025
Professor Helen Margetts speaks to the BBC World Service 'Pick of the World' programme about the spread of misinformation, the power of social media and their impact on democracy.
New York Times, 20 October 2025
As tech companies build data centers worldwide to advance artificial intelligence, vulnerable communities have been hit by blackouts and water shortages, with commentary from the OII's Dr Ana Valdivia.
Daily Express, 16 October 2025
As the UK government pushes forward with plans for a nationwide digital ID system, an expert has warned Brits will have to pay millions for it. OII Founding Director, Prof. WIlliam H. Dutton comments on the likely success of the new scheme.
Professor of Society and the Internet
Helen Margetts is Professor of Society and the Internet, a political scientist specialising in digital government and politics. She was Director of the OII from 2011-18. She is a Professorial Fellow of Mansfield College.
The OII is home to some of the top academics studying digital politics and government, including Professor Helen Margetts. She is a political scientist specialising in the relationship between digital technology and government, politics and public policy. She is an advocate for the potential of multi-disciplinarity and computational social science for our understanding of political behaviour and development of public policy in a digital world.
She has published over a hundred books, articles and policy reports in this area, including Political Turbulence: How Social Media Shape Collective Action (with Peter John, Scott Hale and Taha Yasseri, 2015); Paradoxes of Modernization (with Perri 6 and Christopher Hood, 2010); Digital Era Governance (with Patrick Dunleavy, 2006, 2008); and The Tools of Government in the Digital Age (with Christopher Hood, 2007).
Professor Margetts joined the OII in 2004 from University College London where she was a Professor in Political Science and Director of the School of Public Policy. She began her career as a computer programmer and systems analyst with Rank Xerox after receiving her BSc in mathematics from the University of Bristol. She returned to study at the London School of Economics and Political Science in 1989, completing an MSc in Politics and Public Policy in 1990 and a PhD in Government in 1996. She worked as a researcher at LSE from 1991 to 1994 and a lecturer at Birkbeck College, University of London from 1994 to 1999.
Research Associate
In 2022 Jonathan Bright became the Head of AI for Public Services at the Turing Institute, having previously been a faculty member of the OII. A political scientist, he specialises in computational and ‘big data’ approaches to the social sciences.
Associate Professor, Senior Research Fellow
Dr Scott A. Hale is an Associate Professor and Senior Research Fellow. He develops and applies computer science techniques to the social sciences focusing on increasing equitable access to quality information.
Professor of Internet Studies
Philip N. Howard is a professor of sociology, information, and international affairs. He is Director of the Programme on Democracy and Technology, and is a Professorial Fellow of Balliol College.