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Fostering Innovation in eGovernment

Date & Time:
09:30:00 - 16:15:00,
Friday 9 March, 2007


This open workshop of the MODINIS project Breaking Barriers to eGovernment will focus on ways in which innovation can be and has been achieved in eGovernment to improve governance in the information age. How can the widespread diffusion of the Internet and Web enable governments to transform not only the delivery of public services but also approaches to governance? The project has already identified 7 key categories of barriers to the development of eGovernment across Europe. This workshop turns attention to approaches for overcoming these barriers to stimulate innovation. These approaches span at least four key categories:

  • Legislative solutions, where legislation at member state or EU level has been or can be developed to overcome barriers to eGovernment, such as, harmonisation or co-ordination problems, identified as a key obstacle to eGovernment progression.

  • Technological solutions that build on innovative designs and uses of new communication and information technologies and applications in Europe or around the world. Potential solutions include the use of social networking and community sites, for example, broadly defined as Web 2.0. Can such applications be harnessed by government in creative and useful ways?

  • Citizen-centric solutions are those focused on empowering the users of eGovernment, creating real incentives for the public to use eGovernment applications, for example by more effective segmentation of the public that enables strategies to be tailored for specific groups, or by innovative ways of interacting with intermediaries standing between citizens and governments.

  • Organizational solutions are changes that can be made within the culture or structure of organizations to facilitate eGovernment, for example, understanding and addressing resistance of those who have considerable organizational learning invested in off-line channels.

What can the proponents of eGovernment initiatives learn from specific cases, and from theory and research on the diffusion of innovations in information and communication arenas?





Registration / Coffee


Welcome, Introductions and Overview by Eduard Aibar and William Dutton


Manuel Castells: Innovation in a Networked Society


Marta Continente: Innovation in eGovernment in Catalonia


Helen Margetts: Digital-era Governance and Web 2.0


Coffee Break


Sjaak Nouwt: Innovation in eGovernment: The Use of Geo-information


Rebecca Eynon and Helen Margetts: Online Job Search in the EU




Ernesto Abati: eAccess to Public Administrations by Citizens in Spain


Miquel Peguera and Dr Agustí Cerrillo: Electronic Signatures


López Carmona: Data Protection Best Practices in eGovernment: Real Experiences


Coffee Break


Summary and Synthesis by William Dutton: Theory and Reality


Concluding Comments / Close of Workshop

Data Dump to delete


  • Professor William H. Dutton,Professor Helen Margetts,Professor Rebecca Eynon,Professor Manuel Castells
  • Name: Professor William H. Dutton|Professor Helen Margetts|Professor Rebecca Eynon|Professor Manuel Castells|Professor Eduard Aibar|López Carmona|Dr Agustí Cerrillo|Marta Continente|Dr Sjaak Nouwt|Miguel Peguera
  • Affiliation: Oxford Internet Institute|Oxford Internet Institute|Oxford Internet Institute|Open University of Catalonia (UOC), Spain; University of Southern
    California (USC)|Open University of Catalonia (UOC), Spain|Consultancy and Registry Unit, Data Protection Agency of Madrid,
    Spain|Internet Interdisciplinary Institute (IN3), Open University of Catalonia,
    Spain|Generalitat de Catalunya, Spain|Tilburg Institute for Law Technology and Society (TILT), University of
    Tilburg, Netherlands|Internet Interdisciplinary Institute (IN3), Open University of Catalonia,
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