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CrackBerries: Exploring the Social Implications of Wireless Email Devices

Date & Time:
15:30:00 - 17:00:00,
Thursday 11 May, 2006


In my talk I will report on research in progress where my MIT colleagues and I are exploring how mobile communications technologies are being incorporated into the daily lives of information professionals. In particular, we are examining the everyday work practices of these individuals and how they are mediated, temporally and spatially, by the BlackBerry wireless email device. I will discuss some of our provisional findings that suggest individuals’ ongoing engagement with BlackBerries enacts a form of ‘continual connectivity’ that challenges taken-for-granted expectations of availability, responsiveness, coordination, and control. Such enactment, furthermore, appears to generate a set of social dynamics that entail multiple and conflicting experiences, norms, and consequences.

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  • Name: Professor Wanda Orlikowski
  • Affiliation: Sloan School of Management and Massachusetts Institute of
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