Growing the Kenyan Business Process Outsourcing Sector (new publication)
A new publication of ours in now out in The African Technopolitan.
Graham, M., Mann, L., Friederici, N. and Waema, T. 2016. Growing the Kenyan Business Process Outsourcing Sector, The African Technopolitan. 5 93-95
The short piece is based on our longer report on the Internet and Business Process Outsourcing in East Africa. It offers a summary of our key recommendations from the report.
Mann, L., Graham, M. and Friederici, N. 2015. The Internet and Business Process Outsourcing in East Africa. Oxford Internet Institute Report, Oxford, UK.
Mann, L and Graham, M. 2015 The Domestic Turn: Business Process Outsourcing and the Growing Automation of Kenyan Organisations. Journal of Development Studies (in press).
Graham, M. 2015. Contradictory Connectivity: Spatial Imaginaries and Techno-Mediated Positionalities in Kenya’s Outsourcing Sector. Environment and Planning A 47 867-883 (pre-publicaion version here).
Graham, M., Andersen, C., and Mann, L. 2015 Geographical Imagination and Technological Connectivity in East Africa. Transactions of the Institute of British Geographers 40(3) 334-349. (pre-publication version here).