This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
Published on
29 Dec 2011
29 Dec 2011
Guest editor, Viktor Blank asks the BBC technology correspondent to investigate whether technology helps or hinders communications. The OII's Monica Bulger suggests that emails can improve literacy and encourage more thoughtful communication.