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The Gig Economy and Covid-19: Fairwork Report on Platform Policies

By Funda Ustek-Spilda, Richard Heeks, Mark Graham, Alessio Bertolini, Srujana Katta, Sandra Fredman, Kelle Howson, Fabian Ferrari, Mounika Neerukonda, Pradyumna Taduri, Adam Badger, and Nancy Salem
Cover of The Gig Economy and Covid-19: Fairwork Report on Platform Policies

The estimated 50 million gig workers worldwide have been particularly hard-hit by the Covid-19 pandemic. Reports indicate that half have lost their jobs; those still working have lost two-thirds of their income on average; and many face the impossible choice between destitution and infection. While those still in work perform functions essential to society, the pandemic has opened up fracture lines of inequality: not just between gig workers and others who are currently better served by government support schemes, but also by placing added pressures on women, immigrants, and minority-ethnic groups who form a core part of the gig workforce.

To investigate this further, the research team at the Fairwork Foundation undertook a survey of platform response policies; as of April 2020 covering 120 platforms in 23 countries across Europe, North America, South America, Asia and Africa. The report finds that, despite some positive responses, a number of issues remain in platforms’ protection of their workers during the pandemic.


Publication date:
November 2020



Mounika Neerukonda

Fairwork Foundation


Pradyumna Taduri

Fairwork Foundation

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