There have been a number of experiments in consulting with the public online. This talk considers how the public regards such opportunities, and some policy options which take into account existing barriers and opportunities.

This is the third workshop for the EC project ‘Breaking barriers to e-government: overcoming obstacles to improving European public services’.

Agenda

Time

Session

09:00

Coffee and Registration

09:30

Welcome, introductions and overview by William Dutton and Trond-Arne Undheim

10:00

Jerry Fishenden: myGovernment.com: government the way you want it

A look at how new technologies, the emergence of Web 2.0 and the citizen/consumer as creator enables a whole new model of government services and interactions, with the citizen at their centre

10:20

Group discussion

10:40

William Dutton and Rebecca Eynon: Top 10 Barriers to eGovernment: perspectives from a survey

11:00

Group discussion

11:20

Coffee

11:40

Chris Parker: Why eGovernment Programmes and Projects fail: perspectives from practice

12:00

Group discussion

12:20

Lunch

13:20

Stephen Coleman: Consulting the public online – opportunities, barriers and policy options

There have been a number of experiments in consulting with the public online. This talk will consider how the public regards such opportunities and some policy options which take into account existing barriers and opportunities

13:40

Group discussion

14:00

Cases of eConsultation in Europe. Discussion led by William Dutton

14:30

Coffee

14:45

The concept of Digital Citizen Rights. Discussion of cases led by Helen Margetts

15:15

William Dutton and Trond-Arne Undheim: Concluding comments / close of workshop

15:30

Drinks reception

16:00

Expert group meeting