Cybertrust: The tension between privacy and security in an e-society

Perceptions of trust in online activities are significant factors influencing the kinds and extents of Internet use and interactions: this work draws on Oxford Internet Survey (OxIS) data to explore and refine key social determinants of cybertrust.

Contact:

Professor William Dutton

Tel: +44 (0)1865 287210

Email: william.dutton@oii.ox.ac.uk

Overview

Perceptions of trust in online activities are significant factors influencing the kinds and extents of Internet use, for example in e-commerce and e-government interactions.

This work argues that an appropriate framework that balances consumer and citizen protection with the free flow of traffic on e-networks involves many interrelated uncertainties: economic, psychological, institutional, technical and legal. Unravelling and gaining a better understanding of these requires social and economic research with a broad perception of the co-evolutionary nature of human, organisational and technological systems.

People

Researcher

Publications

Articles

Chapters

  • Dutton, W.H. and Shepherd, A. (2005) Confidence and Risk on the Internet. In: R.Mansell and B.S.Collins (eds) Trust and Crime in Information Societies. Cheltenham, UK: Edward Elgar, pp. 207-244.

Working papers

Webcasts

  • Trust in the Internet as an Experience Technology

    Trust in the Internet as an Experience Technology

    Recorded on: 6 November 2006 Duration: 00:51:50

    Bill Dutton summarizes and discusses his paper 'Trust in the Internet as an experience technology' published in the journal Information, Communication and Society (iCS 9:433-451).