Perceptions of trust in online activities are significant factors influencing the kinds and extents of Internet use, for example in e-commerce and e-government interactions.
This work argues that an appropriate framework that balances consumer and citizen protection with the free flow of traffic on e-networks involves many interrelated uncertainties: economic, psychological, institutional, technical and legal. Unravelling and gaining a better understanding of these requires social and economic research with a broad perception of the co-evolutionary nature of human, organisational and technological systems.
